UP Roadways
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COMPLAINTS

UP Roadways Complaints & Reviews

S
Satendraa123@
from Agra, Uttar Pradesh
Feb 20, 2023
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loss of baggage

Address:Idgah bus stand

Sir, while traveling agra to fatehpur sikri. My skybeg beg left inside bus.
It's black coloured.i took the bus from idgah bus stand at 0515.
It's my humble request to find my beg...
+1 photos
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K
Koshindra singh
Feb 23, 2022
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About Ammount Refund

Address:Sikandrabad Bulandshahr UP

Maine[protected] me 400₹ ka recharge kiya hai...
Account se paise kat gye or tag me nahi aaye... Please solve my query...
UP13BT4814 ROADWAYS BUS hai......
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The conductor of the bus no UP25HT4835 (going from bareilly to badaun at 07:30 pm )asked for 70-70 rs seperately for 8kg nd 6kg weight(approx) packed in cartons. When I said that its a very lght weight and take the charges of one ticket at most then he warned me to pick out of the bus in the mid way and behave very badly.

Regards
Nishant...
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A
AP Khankriyal
from Mundi, Madhya Pradesh
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misbehavior of conductor

Address:Lucknow

I had a bad experience with conductor of bus no up78fn5859 on 13 april 2019 from kasmiri gate new delhi to roorkee.

I was occupying seat no 10. There was a vacant seat without any number in front of seat not 10_11. The conductor of the bus forced me to leave seat no 10 stating that it's his (Conductor) seat and in the front seat which has no back rest was given to me. The bus was over crowded.

I am enclosing...
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J
JWALA PRASAD
from Ajmer, Rajasthan
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Non credit of amount to open card

Address:Bijnor, Uttar Pradesh, 246701

Respected sir,
I have done online recharge of rs 500 on 31/03/2017 to my open card number bjrbj[protected] the amount of topup is reflecting rs 600 but in actual the same amount is not credited to my card please look into the matter and help me out.

Travel details of mar 2017 is pasted below.

Card transaction detail
Card id : bjrbj[protected] name : vishal agarwal
Dob :[protected]
Last...
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H
Himanshu_wifi
from Noida, Uttar Pradesh
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BAD BEHAVIOR OF CONDUCTOR

Address:Meerut, Uttar Pradesh

I board a bus no - UP-17 T-2236 the conductor of this bus doesnt even bother to collect tickets, we have to go from our seat to collect ticket and driver of this bus did'nt return the balance money and when my stop comes MOHAN NAGAR and when i asked him then he use abusive language and tried to hit me,

What is thjis public is being exploited.

I am going to launch a FIR for this bus CONDUCTOR...
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H
heman14
from Mumbai, Maharashtra
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sale the product on high MRP

Address:Uttar Pradesh

Dear sir/madam,
mear naam Hemant kumar hai. main muzaffarnagar ka rehne wala hoon. i want to inform you that up roadways's every long route bus stops on the mid point.mai baat kar raha hoon agar aap anand viahar sai baithte hai haridwar, rishikesh and dehradoon wali bus mai to in buses ka mid stop point khatauli bypass par hai. jaha cunductor and driver refreshment,breakfast,lunch and dinnar ke liye...
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A
aksharma261
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

attitude of bus driver

Address:Uttar Pradesh

want to draw your kind attention towards the attitude of bus driver on the route delhi to barely during 2 day bharat band.. They dont stop buses on the authorised stopage and run empty buses. I travel by rohalkhand depot bus(UP25AT0728) on 20feb 2013. You can check through way bill that Half of the seat in the bus is vacent but driver not stop the bus for any single passenger. This type of attitude create problem for passenger. Please take...
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D
Deshpal Singh
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Corruption and misbehave by conductor

Address:Meerut, Uttar Pradesh

Yesterday at evening around 6:30 pm i took a bus from Modipuram to Rohta road (Bus No.UP 15 AT 5197 RUTE No. 12 Ticket No.-009667 dated 07/01/2013 time 18:39:05), i gave Rs. 20/- (RS. Twenty Only.) to conductor, he returned me Rs. 10/- ( Rs. Ten Only) and not give me ticket, i asked him to deduct Rs. 12/-(Rs. Twelve Only) as the fare is Rs.12/-( Rs. Twelve Only) and give me ticket then he replied me that he will give ticket from the next...
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Y
yadav44
from Jolarpet, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Taken Fare & not issued Ticket

Address:Uttar Pradesh

please respond

On 6/14/12, Ajay Kumar Yadav <[protected]@yahoo.com> wrote:
> Still waiting for answer
>
>
>
> ________________________________
> From: Ajay Kumar Yadav <[protected]@yahoo.com>
> To: "[protected]@upsrtc.com" <[protected]@upsrtc.com>
> Sent: Sunday, April 22, 2012 3:59 PM
> Subject: Re: Taken Fare & not...
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D
dscbsf
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BUS CONDUCTOR

Address:Muzaffarnagar, Uttar Pradesh

Respected sir,
I Dhirendra singh with my mother pick in a UP Roadwayes (Muzaffernagar Depot) Bus No- UP-11T 4921 From Roorkee for Haridwar on 06 Aug'11 at 2.40 Pm.
Conductor takes me Rs.44/- for both ticket but refused me to give the ticket from Roorkee to Haridwar. when i request him for give the ticket he gave me
Old ticket No -1344515 & 1344516. i refused him to take old ticket and again says
for...
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A
anushi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

over boarding of passengers

Address:Ghaziabad, Uttar Pradesh

It is to inform the concerned authority about the pathetic condition of passengers in buses on the route from meerut to ghazibad.The conductor keeps on boarding the passengers as they are commodities.Stoping of bus more then frequently, decreases its speed also....
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S
suhail khan
from Aligarh, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

behaviour of conductor

Address:Uttar Pradesh

today i pick up a bus o[censored].P roadways no:UP-25-T-9649 from MILAK to RAMPUR.that was a bareilly depot bus.that bus was going from Bareilly to Delhi.conductor of that bus was drnunk,abusing to passengers.yhe fair from Milak to Rampur is Rs 16/ but he take Rs26/ & didnot gave any ticket.there was 13 passengers from Milak to Rampur.he was saying he par Rs 5000/ per month to ARM bareilly as bribe.it is very shameful for government o[censored]P.plz...
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H
Harish Dhupar
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Quality of Buses

Address:Agra, Uttar Pradesh

I was travelling from Agra to Delhi on 07.11.2010 by UP Roadways Air Conditioned bus number UP 32 BN 7876, and paid Rs. 226/- towards the fare. Firstly the quality of the bus (interior and exterior) was so poor, that I decided not to travel by these buses in future. Secondly the bus got stuck in the between Mahura and Kosi. The conductor Mr. Raghubeer Singh refunded me only Rs. 111/-, whereas I had to pay Rs. 161/- in another so called...
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