Upstox Complaints & Reviews

I Tejas hold a demat account I was trying to add fund but was not able to add from pass 1 mount so I tried out to do RTGS and did a payment In there app they show that IF WE DO RTGS AMOUNT WILL BE DEPOSITED IN 30MINS NOW ITS BEEN AROUND 10DAYS I have still not received the payment in my account I had issued complaint many time but they use to have a same message that bue to lockdown they will slove the problem soon...

I submitted Account Closure form in hard copy to Upstox and I got a confirmation of receipt of my form over email on 11.12.2020 but since neither any response is being given by Upstox nor my account is closed.
They have worst Customer care service, we have no option to call or chat. We can just raise ticket which we can't track.
I want to raise complaints to CDSL and SEBI, please suggest way to do it...

I tried to sign up for Upstox account years ago, and I didn't complete it because they asked for PAN details. Now I want to stop receiving their spam messages to my personal number, which they sent everyday, regarding completion of account creation.

I have contacted Upstox support via chat, email, phone, etc. But they said they cannot remove the phone number from their system. I tired of this. Now I'm receiving spam from Upstox...

Because of some technical issues from upstox I was unable to transfer funds to my upstox trading account. So I contacted their customer care. They give me their HDFC account number and told me to send money directly to that account. Below is their account details

(Bank Name - HDFC Bank
Account Name - RKSV SECURITIES INDIA PVT.LTD.
Account Number -[protected]
Account Type - Current
Account IFSC...

The Upstox / RKSV securities has pathetic attitude towards issues faced by its customers, it does not care for its customer at all.

One of the Upstox sub broker/ partner executed multiple spam orders in my account. I reported this to company and to avoid withdrew all my capital.
But inspite having no money in demat, the same issue happened again thousands of spam orders amounting to 1/2 rupees were executed in my account...

I just sold intraday position of nifty 50 14450 CE at 13 and after 20 minutes (approx) the upstox app has crashed and didn't logged in.i tried to login from desktop but that too not worked...now my 14450 CE was not squared off as im not able to log in to upstox, as a result i got 6157.50rs loss and still the position was not auto squared off and it was still showing in my account...this was absolutely upstox fault...they had to bare my losses...those...

Due to techincal error at Upstox home server I was not able to login the app and square off my position.Due to which I lost 50k on 1st february 2021.
Several call attempts were made to their customer care number[protected].
This is the wrost platform to trade. Have been facing the issue for past 2 weeks now.
Everyday UPSTOX will send a message Sorry for the inconvenience....

I had opened my account with upstox because I wanted to invest in some stocks but I was not able to because I wasn't able to add funds in the demat account because of some technical glitch in upstox app.
I raised ticket several times but the support team haven't solved my problem at all instead they charge AMC and started asking me to make payment towards the same. Due to which I requested them to close my account and paid the AMC...

I requested Upstox to closse my trading account on 22nd Oct and after sending emails after emails...45 days have paassed and still my account is not closed....

On 22nd oct 2020 I open an account with upstox just because my friend's boyfriend name karan needed to complete his monthly target to earn his commission..though I was not willing to do so but I did it only because I was said that upstox wont charge me anything unless I do trading with the opened account. I got call from person name omkar jadhav and he helped me with the procedure and now that I want to close my account because of the charges...

दयनीय सेवा। कोई भी मेल का जवाब नहीं देता। अकाउंट बंद करने के लिए टिकट और मेल भेजा। ३ बार टोल-फ्री पे बात भी की लेकिन अभी तक अकाउंट बंद नहीं हुआ है Ticket ID - 2319082...

I am an investor and my account details are as follows

Broker name rksv securities india pvt ltd
Dp id 12081800
Type cdsl
Account Number 00546699

With respect to below subject. My broker RKSV securities india pvt Ltd [upstox] gave additional credit of 199 vedanta shares on 16 oct 2020, which i sold same day unintentionally. They even gave cash credit of same amount on very next day.
br...

I had requested to close my demat account (all other related to upstox) they asked me to send demat closure form and asked to transfer the left negative ammount which i did till 27th july . So all done from my side, now they delayed the process and after some time the negative balance again increased and they again asked me to pay that.. (No one even reply on the emails even after multiple follow ups). Why should i pay that amount which is...

I have been a customer o[censored]pstox and i have asked them that i like to discontinue there services as my share market broker. They asked me to send a hard copy of account closure form and to pay my existing dues.
Now its been 25+ days since my original complaint and there have been no follow up there i have been sending e-mails to them constantly and yet all they reply is we are working on it. They have even stopped replying to my e...

Hi Team i have deposited 50k in the Upstox on 7th Aug through NEFT and later i requested to refund my amount and now its been more than a month but still everytime they say we are working on your ticket.

My ticket no is #1955728 Refund of my amount

Hi Team I have deposited 50000 on 9th Aug 2020 But it’s not reflecting in the system so I have decided to ask for a refund it’s been more than 20 days since the...

I have been following withupstox id: 920081 for account closure since lockdown and they are just postponing and delaying account closure wantedly so that they can charge monthly charges to my account which is mandate for me to pay. Worst trading account. Do not open an account,...

Hello team

I have setup an account with upstox, while account opening there was no such mention to pay monthly maintenance charges and now there are asking money for the same

Moreover, they have allotted me some lucky draw holding to my account without my consent. Kindly looking into this....

I am AP in upstox

Fraud upstox

I have reffer 20 Clint's in agust

And last Friday show 12 Clint's

Current show 8 Clint's

Over all 12 Clint's not show in my deshboard

Current I am not login my deshboard

Showing incurrect I'd or password

And not answering me my RM
Not reply me on what's app...

I have recieved a message from upsox that you have been selected to get free moneycontrol pro 1 year subscription. So i reddemed the code and took the subscription of moneycontrol. But later i found in my ledger that i have been charged 590 for moneycontrol pro yearly subcription.
And i have raised complaint too but its been 1 month my issue is not solved yet and my balance shows -590 due to which i cant invest...

Hi, I had opened a demat account from upstox. They told me that this will be totally free. But after sometime they asked me to pay the maintenance charge. There are many hidden charges they are charging. And when I told them to close my account, they are not doing the same. And continuously charging me the maintenance cost. please help me...

There are lots of issue on upstox pro web 3.0 version.

1. Can't see day chart after trading hours. Raised a complaint but got response that server is on maintenance. Since last one month their server is on maintenance.

2. Can't see margin trading facility in new version.

3. Unable to place mutual fund through their mutual fund site in new version.
As their is no option to deduct money from...

This is lokendra malviya
And my register mo. No
With upstox [protected]
And mail id [protected]@gmail.com
I was opened my account in upstox[protected] but i have not received id password yet till date[protected]
Imailed many times to upstox
Support team but not respond
My all tickets are closed without resolving
So finally i opened my account
With zerodha and,
And...

Hi, I am upstox customer my customer ID 345974, on 13 April 2020 they have cut money about 2872ruppes in the name of Dmart share trading, but I didn't buy it. Funny things Dmat share market price never cross 2872 in whole year....

I'm upstox client and my user id 867278
Phone number - [protected]
I did not buy lichsgfin shares 10 quantity, but they are visible since last thursday 23/04/2020 in my portfolio, and the amount of these shares have been deducted from my upstox account, i also talked to customer service but they are not helping me.
Please help me get my amount back.
Thank you....

Hello,

I am really frustrated with upstox that it is auto buy and sell many times share from my account. And since last 2 months i have been trying to contact customer care but never responded for the same properly, they always create ticket and that ticket will remain open for me always.

Now i am here for looking help from you could you please help me to get me proper justification. This is my last hope for...

Upstox login not working in the mobile app as well as in web pro to most of the persons whoever trading in upstox today.. As verified with 8 persons. After 1-hour try login has opened to one person but not listing stock details.. Very worst service providing. Why you people getting maintenance and service charge for upstox account. Please don't provide service rather give announcement as "today upstox service down don't trade". Bcoz it is...

Upstox login not working in the mobile app as well as in web pro to most of the persons whoever trading in upstox today.. As verified with 3 persons. After 1-hour try login has opened to one person but not listing stock details.. Very worst service providing. Why you people getting maintenance and service charge for upstox account. I[censored] shifting your server, you people should carefully cross-verify 10 times than in your usual location. Or...

I was trying to open account in upstox but they rejected my approval 2times so i gave up opening account but at the time of opening i took their package of 499 rupees total amount 588.82 rupees inclusive of all taxes of brokerage but now they are saying they cannot refund my amount but i want to know why? Their was no policy mentioned that if company rejects my account approval then they will not refund the amount i paid my registered email...

Upstox people r useless and b**ta**ds..i already registered on upstox, uploaded all my documents and bank details ...now when im trying to login its showing that my mobile number isnt registered..fcuking ### app and ### team ...better dont call me anymore..i cud sue u. Upstox now have all my bank and personal details.my security is under threat...i also uninstalled the app...

Every time i deposit some balance. After purchasing mf i left some balance for trade. On next day showing either - ve balance or zero balance. Because of that i'm unable to trade which is causing big loss to me. Every time i am writing mail to support team then they will update my balance.

My humble request, please update your software to calculate automatically. It seems you guys doing it manually.

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