Urbn World
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Urbn World Complaints & Reviews

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Chandrudu
from Hyderabad, Telangana
Nov 24, 2023
Nov 24, 2023
This thread was updated on Nov 24, 2023
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Wrong product picked and not sending back

Address:Acetron Trade LLP Rajprabha Enclave, Building No. 6, Unit No. 111&112, 1st Floor, Bhoidapada, Sativali Road, Vasai (East), Palghar 401208, Maharashtra

Dear sir
I purchased URBN 20k power bank from cred app. The power bank not working hence raised a complaint regarding the issue. And requested for replacement or repair but even after multiple mails company didn't picked up the product. And finally one day company picked the wrong item from my house in my absence. Hence again raised a complaint regarding the same and requested to send the wrongly picked product back. But again with...
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Ashish Sahib
Oct 7, 2021
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Not replaced my product

Address:36 Turner Road, Unit . 402,B Wing, 4th Floor, Bandra Near Tavaa Restaurant, Mumbai Maharashtra-400050, India
Website:docs.google.com/forms/d/e/1FAIpQLSfEax7SSnUjsX7i3Nxez4P26gEIVLhKbf0WnkHroA23jI6ZVA/viewform?fbzx=7194523483076958254

Hello,
On Fri, Jul 30, 12:46 PM I raised a complaint about my product USB Mobile data cable on acetron trade llp . And within a month, the cable charges mobile very slow also connection was loose. And cable has a 2-year warranty. I got a call from the customer care dept. that new cable will be delivered in a week till now i didn't received it. I called many times but coul not get connected.
Kindly help me to get my cable back...
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Deepak227
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not sending my product back

Address:Urbn Headquarters Acetron Trade LLP B 402, 36 Turner Road, Near Tavaa Restaurant, Bandra (W), Mumbai City, Maharashtra
Website:www.urbnworld.com

Order id: order #[protected]

One month ago, i had purchased an urbn bang 2000 speaker from amazon on 12th july, 19 at 2049rs only.. And within a month, product becomes non working. And speaker has an one year warranty.

And acetron trade llp (Urbn bang) picked up my defective product on 20th august, and and on 23 aug, they had received it successfully. Then afterwards, on 25th august, they told me that...
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