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COMPLAINTS

Usps Complaints & Reviews

S
Somsesh
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Delayed Shipment

Website:tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=UA442627450US

I had ordered a gift from Etsy website. The product was shipped through USPS services from New York on 21st October, and it was supposed to be delivered in Patna, India by 2nd November. The shipment keeps showing in Transit in Delhi since 23rd October. It has been more than three weeks, and there is no progress on it....
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Y
yathiraju N
from Hisar, Haryana
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The item is currently in transit to the destination.

Your item departed a transfer airport in INDIRA GANDHI INTL, DELHI, INDIA on September 2, 2020 at 9:31 pm. The item is currently in transit to the destination....
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K
Kuldeepsingh Lakhanpal
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Fine on protein product

Few days ago I got parcel of protein which was sent by my brother by USPS but I got my parcel after 26 days and I was fined for 3300rupees but reason was not given .so I am confused
....
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Hi,
I have sent documents with proper custom declaration form attached to the package on nov 26 2019 from usa paying an additional amount for 3-5 business delivery to hyderabad, india but now it is being held in customs on december 2, 2019 in mumbai parcels, india. Since then no updates happening to my tracking id. Kindly
In moving my case.

Tracking id:...
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Address:New Delhi, Delhi

My package with just couple clothes was shipped from usa tracking number la[protected]us on sept 14, hasn’t reached its destination delhi. There are no scans at indian post office and don’t know where is it.

At usa, it shows it left usa.

Can anyone help, it been almost a month? What’s the reason for not reaching indian post office.

Thank you,
Sonali...
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N
Nagaraj Srinivas
from Bengaluru, Karnataka
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item purchased from ebay

Address:Bangalore, Karnataka

The item has been shipped from the usa on 30th july 2019 and has reached heathrow london on 31st. It has left london on 1st of august and these details are updated on parcel monitoring sites. After this till date nothing has happened. Dont even know whether it is still in transit, or lost in the cargo, or it has reached the foreign post office delhi which is its final destination after which it is handed over to indian postal department for...
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G
gudipally praneeth
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usps package held in mumbai sal customs

Regarding a package held in Mumbai customs.

I have sent a package from US by USPS to INDIA.

It went all the way to INDIA and most recent status shown as Held in customs.

I had this status showing up for my package for last one week stating that package was held at Mumbai sal customs still.

I have no idea about how and whom to contact and even the USPS doesn't provided me with...
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S
shouma
from Mumbai, Maharashtra
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product stuck at delhi transit airport

I had ordered a lipstick on 27th Feb 2019. It was shipped the next day. The last update on tracking was on 5th of March which says that my order is in the country but it hasn't updated since then. I haven't received any emails also which say it is in my city or not.
um[protected]us this is my usps tracking number.
This is the status: your item departed a transfer airport in delhi, india on march 5, 2019 at 11:59 pm. the item is...
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A
Anurag jivani
from Surat, Gujarat
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play with package

Address:Surat, Gujarat, 395010

My package come from usa via usps tracking number is ua[protected]us, its a take above 45 days and i didn't recive
When i contact usps they say me, thier r no responsibility after your package moving our last destination they say me contact india post but when i contact india post and give a tracking no. They say india post not recive my package so what can i do? It's stuck in custom, if yes then how can i know, and how can i clear.....
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N
Nikhil255
from Ankleshwar, Gujarat
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regarding my parcel being held at customs

Address:Pune, Maharashtra, 411038
Website:www.Usps.com

My parcel which was sent from US through USPS has been held since 4th dec 2018.
Reference no is EH[protected]US

There is absolutely no communication from USPS.
The parcel contains 2 shoe pairs, the price of the shoes is $100.
How to contact the the customer care, there is no number mentioned in the site .

Rgds
Nikhil Dixit
[protected]@hotmail.com...
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S
Shivdeep Randhawa
from Anandpur Sahib, Punjab
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package being held in customs in delhi (sal)

Address:Jalandhar, Punjab, 144004
Website:www.USPS.com

I ordered some watches from an online retailer of origin us (Jomashop) and it was shipped through usps. It's been more than 2 months from the date of it being shipped. On 10 november it arrived in the delhi and was processed through the customs facility. After that it was reported that it is being held in customs, delhi (Sal) since 17 november. Kindly look to the issue mentioned above. Following are some details about the package:
Usps...
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Address:Mumbai City, Maharashtra, 400050

I have fractured my leg and my doctor advised me to try to use the knee crutch, which is only available in the us, i ordered it online from amazon.com and got it shipped to my friends address in usa, after recieving the product he sent it to my india address by usps.
The parcel has reached mumbai and the tracking on usps website shows its held in customs since 2 days.
There is no contact from customs department or usps for...
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N
ninne
from Hyderabad, Telangana
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my parcel is held in delhi customs

Address:Hyderabad, Andhra Pradesh, 500097
Website:Usps

Please help my parcel is held in Delhi customs sent from USA to India through USPS this is my tracking no please do the needful those are not my new clothes they are just used clothes and some artifical jewellery because we were moving from usa to India I didnot have space to keep them so I have sent it through courier pls find the tracking no and release
CX[protected]US...
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M
Manmeet649
from Hyderabad, Telangana
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usps parcel

Address:500016

Hi,

My parcel is stuck and i am not sure here. It did reach india and after that there is no clue. If there is any customs clearance whom do i need to contact.

February 10, 2018, 9:22 pm
Departed
Newark, united states
Your item departed a transfer airport in newark international, newark, united states on february 10, 2018 at 9:22 pm. The item is currently in transit to the destination....
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P
Pooja Bugga
from Mangalore, Karnataka
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my package rh000934365us is stuck in us customs

My package RH[protected]US is stuck in US customs and it was mailed almost a month ago and was supposed to be delivered in 15 days but it still hasnt been delivered.

Label/Receipt Number: RH[protected]US
Class: First Class International (India)

And since tracking is unavailable for this package, I'm not able to track it and check the status. when i contacted your customer care on facebook, they replied saying...
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T
tdamdul
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gift package

Address:11372

Jan 24, i sent a package to a friend in india and it is being held in india at customs. I tried to contact the custom officers but the phone numbers were not working and i tried to call usps customer service which took me 1hour and 30 minutes online and after it is connected. The guy just gave me number and asked me to contact. So, wondering how should i get in contact with someone who can help me release my package from delshi custom....
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P
prasanthimit.25
from Bengaluru, Karnataka
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stucked parcel

Address:Bangalore, Karnataka, 560035

Hi,

My usps package id: ua[protected]us

Last update was on nov 10th.

Tracking history

November 10, 2017
9:33 am
In transit to destination,
November 9, 2017
9:33 am
In transit to destination,
November 8, 2017
9:33 am
In transit to destination,
November 7, 2017
11:33 pm
Departed usps regional facility,...
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A
Aymannagariya
from Coimbatore, Tamil Nadu
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my shoes

Address:380055

I had ordered my shoes but it has been stuck in delhi customs from many weeks and i am not getting my shoes : (I tried asking my post office many times but they said they don’t know i even tried to call to delhi customs many times but they did not pick up my call it has been many weeks i had ordered those shoes my shoes were coming but then it got stuck in delhi customs : (...
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A
Anisa Shkurti
from Delhi, Delhi
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my packing is held in delhi customs

I had process on october 17, 2017 two sunglasses online as a diwali gift for my husband and my self. The company couriered it through upsp. Today i was tracking my package and the status is held in customs.
Please let me know what do i do, if they need any document form my side.
Tracking no. :
Cj[protected]us

Status :
Your item is being held in customs at 1:27 pm on november 4, 2017 in delhi foreign...
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Y
yallaaakash
from Visakhapatnam, Andhra Pradesh
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Product delivery and tracking failure

Website:USPS.com

Hello,
I have placed an order online with truself organics
My package was accepted by the usps facility on 20th october 2016 at 11:53pm origin facility time zone.
My tracking information also shows that the item arrived at usps facility in chicago, il 60666 on october 21, 2016 at 1:08am and also says that the item is currently in transit to the destination.
I was supposed to get the delivery in visakhapatnam.br...
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J
Jdsingh99
from Nawanshahr, Punjab
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Not received my gift

Address:New Delhi, Delhi
Website:USPS.com

Hi My friend sent Apple Watch to me as my gift On 16th September 2015 I tracked it reached customs clearance Delhi on 21st September 2015. But further no status update It's been 24th I called Delhi foreigne post They say it takes 7-10 days for custom clearance I am surprised and in doubt How should I proceed further Delhi is 250 kms from my place Can anyone help me [protected]@gmail.com [protected]...
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K
kdivyakonda
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PACKAGE DELAYED

Address:Hyderabad, Andhra Pradesh

I have sent a packet to India (hyderabad) on sep 15 2015 through usps.The packet did not reach the destination yet(dec4 2015). Details sent from divya kondabathula 28 colonial village drive apt 2 keene, NH 03431 customs form LC[protected]US IT WAS A GIFT TO MY PARENTS ANNIVERSSARY WITH MY FIRST SALARY.It contained a phone worth 160$ I would request you to do the need full please....
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P
prayag37
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

package

Dear sir or medam I send package to my wife on 04/11/14 and its stuck on costume since 04/17/2014 I rally need this package by end of this package by end of this week because it contain some documents that I rally needed please can you look in to it and let me know send me email [protected]@gmail.com P# CV[protected]US I WILL RELLY APPRICIATE THANK YOU PRAYAG RANA...
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I sent a package on February 13th to my sister in canada her address is : Lisa Young, 232 Diepe Cres, Kingsville Ontario Canada N9Y 4B9, it was a mens watch sent from address: Joan Brown, 2905 Charleston Oaks Drive, Raleigh NC 27614. I have never had an issue with anything ever not getting to canada in over 6 years. I have a number on top of the customs delaration receipt which is: LC[protected]US Please can you tell me anything about...
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M
manget.piyush
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't receive the order yet.

Address:Warangal, Andhra Pradesh

I Ordered a Product from us and it left los angles on 19th september tracking number LN[protected]US. I was supposed to recieve it by 10th of october at warangal city. But still i am wating for the product to be delivered. USPS say that there is some kind of custom clearence delay. but the dont give the exact day when i would recieve the product....
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S
Sandeepdshenoy
from Chennai, Tamil Nadu
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Item not Delivered

Address:Ernakulam, Kerala

hi,

My name is Sandeep,my friend has send a parcel from US using usps.
Its been almost 2 months now, i havent obtained it yet. When my friend inquired in US, they said once it leaves US they are not responsible for it. Can i get the status of the parcel.
The Label ID : LC[protected]US


Thanks and Regards
Sandeep...
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S
sourabh.todi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PARCEL NOT RECEIVED

Address:Mumbai City, Maharashtra

My parcel sent from us through usps have not been received by me.
Its tracking no. is LC[protected]US.
I am sure its must of stolen by Custom department or Indian Post office.
I had visited post office but instead of helping me they are threating me to not complain for my parcel.
This forum is the last hope for me to recover my parcel.
Please look into this matter and help me recovering my parcel.
Thank...
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A
ANITA NAYYAR
from Amloh, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO INFORMATION ABOUT THE STATUS

Address:Punjab

I HAD ORDERED TWO DRESSESFROM DIFFERENT BUYERS ON EBAY AROUND TWO MONTHS BACK. THEY WERE SHIPPED AROUND 50 DAYS BACK. THE PACKAGES WERE SENT BY USPS PRIORITY MAIL AND USPS FIRST CLASS MAIL.
THERE IS NO INFORMATION ON USPS WEBSITE REGARDING THEIR SHIPMENT TO INDIA. THEY ARE JUST DISPLAYED AS LYING IN SORT FACILITY IN US.
THE TRACKING NUMBERS ARE LK[protected]US (FIRST CLASS) AND LC[protected]US (PRIORITY MAIL).
THERE ARE NO...
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A
anindita1405
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

International Parcels

Address:Mumbai City, Maharashtra

Can you please let me know whats the issue with the below parcel? I have send a Bday gift to my 5 year old nephew but he didnt received it
. My email address is [protected]@gmail.com

Label/Receipt Number: CP[protected]U S
Class: Priority Mail International Parcels
Service(s): International Parcels
Status: Customs Clearance...
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I
IrinaC
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parcel stuck in Indian foreign custom

Address:Ahmedabad, Gujarat

I sent a parcel from USA via USPS on February 19th. I was told that it will reach Surat (Gujarat, India) within 10 days. It's been almost a month, but the parcel has not been delivered yet. It seems the parcel is stuck in Ahmedabad. I've tried to contact their postal office, but I've gotten no reply. They wouldn't pick up the phone nor reply my emails. What else can be done to find out where my parcel is and how long it...
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