Wassup Laundry

Wassup Laundry Complaints & Reviews

Wassup Laundry — lost my silk saree

 Michelle Louis on Nov 25, 2017
I had given a 25 k worth saree on 21st of october for dry cleaning to these people since they seemed to be quite reputable. It's the 25th of november today and they're still searching for it. They gave me an excuse saying all the laundry in that batch got held up due to the rains that hit chennai sometime in the first week of november.

Its more than a month now and they are still being so irresponsible to the matter.

Please don't choose to give your clothes here!!! Very bad customer service and irresponsible staff! They fake by saying they do laundry for top star hotels....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Wassup Laundry — ruined shirt

 Kishore Karumanchi on Nov 24, 2017
Was so happy thinking that i have finally found a decent dry cleaning service. I was totally disappointed. Yellow shirt was returned with blue stains all over and when complained; cleaned again and just returned it. Don't understand how colors can bleed during dry cleaning process. All clothes looked like they have just been washed and pressed. Did get a call from customer service but no one has an answer. Guess i have to keep looking....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Wassup Laundry — white colour clothes turned peach

 CA Apeksha Mahto on Jul 28, 2017
My company (Chennai) provides the wassup facility. My two pure white clothes were turned into peach color and after complaining also they took it so lightly like they have not done anything wrong. This is the second incident. Before there were stains on my clothes.
Its only good for the dark color clothes were you dont notice anythng wrong for the clothes....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Wassup Laundry — Absconding after pick up of clothes

 Sanndhya on Aug 24, 2016

I have been using the laundry services of wassup that took over the business from chamak laundry. Nearly a month back as usual my clothes were picked up from my residence in chembur. These are all very expensive clothes that i get laundered. Since then i have not only not got my laundered clothes back but they now seem incognito. No calls are being answered and the mobile numbers are switched off. Emails too are not being replied too. Im afraid that they have vanished overnight with all my clothes.

Sanndhya pillai
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Wassup Laundry — Very poor customer service

 sudar05 on May 24, 2016

I have visited Velachery wassup showroom for dry cleaning wedding saree.But when I got it back it was full of strain. When I checked with the store they are saying it's mistake happen in factory. But when checked with factory it's mistake happen in store .Lot of miscommunication .

They are not refunding the amount. It has been more than 3 months I am struggling to get my money back. So please think before you take service from wassup. Really got frustrated....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Wassup Laundry — Laundry services

 Nithyababu on Jan 28, 2016
I have given my husband brand new silk shirt in this bleady, idiotic wassup laundry services for dry wash on 26.12.2015, and till now i didnt get the shirt back which have very emotional and values. I was trying to locate the shirt and for the past one month as a work in between all the busy schedule daily calling the concern General manager [ Great who is not attending my call now] Mr. Sumesh and the branch i have given the shirt. They have came to get a new shirt but nothing turns till this minute. so People never ever thought of believing the service and give your belongings. My personal request...
Complaint comments  Read comments Complaint category Other

Wassup Laundry — Pathetic customer service and work

 shweta0191 on Jan 4, 2016
I would be happy if could give a minus rating!! Horrible people, horrible service, and most of all most horrible work done!!! I came to know about this through an internet search and decided to give some clothes for Dry washing. Biggest mistake! Didn't read the reviews before giving. The clothes were picked up by the Besant Nagar branch. Firstly, about the service, while picking up the clothes they said it will be delivered in 5 days. I had given on 23. So that way delivery should be on 28. When i called they said they have given the date as 31st. Okay fine, I agreed. On 31st, no delivery. When...
Complaint comments  Read comments Complaint category Other

Wassup Laundry — Delay in Refund for damage and at a reduced price

 krithiga.1972 on Aug 27, 2015
We had given 3 sarees for dryclean on 22/05/2015 at the Gandhi nagar branch of wassup against bill no. 27611 in the name of T.M.Venkataraman, of which only 2 sarees were returned. on enquiry they agreed that one of the saree has been damaged during dryclean. On being followed up they agreed to make good the loss either by replacement of the saree or by cash, if bill is produced for the new saree, as we wanted to buy the same color saree for sentimental reasons the value of which was Rs.4778/-. We had spoken to Ms.Sushma in the first place who had subsequently quit the job and MR.Manikandan who took...
Complaint comments  Read comments Complaint category Utility Services

Wassup Laundry — Pathetic response

 anandam2000 on May 1, 2013
Wassup has been irresponsibly flown away from our apartment complex, somehow we managed to get our residents collected clothes back.

They have been defaulters on their payament of rent and electricity bill for last 6 months and all calls to their representaties goes unanswered.

This is a cautious note to all Apartment complex, who engage with Wassup; to think twice/thrice before allowing them to your apartment complex.

Complaint comments  Read comments [1]Complaint category Utility Services

Wassup Laundry — Poor Customer Service

 rmoha91 on Apr 25, 2012
Hi Consumers

This is my request you to think twice or thrice before getting into WASSUP Laundry in Sholinganallur chennai. Their approaches and advertisement seems to be like SIX Sigma organisation. But the reality is very very poor. I have bought corporate package of Rs.800/mon for 22 sets. Initially they stand on their words - delivered in time - clean wash - perfect press. And they have told that they can come and pickup clothes any time and any no. of times in a week. But this humbleness diminished as the real business started. The fellow Mr. Bharath who promised never picking...
Complaint comments  Read comments [20]Complaint category Utility Services

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