Westside Stores Complaints & Reviews

Westside online ticket id #470686, #470693, #476088, #485346, #499505

Refund not received for returned items, complaint raised 24 days back, no response from the customer care, tried on call, tweeted, messaged on insta, mailed, and still no response.

RETURNED ORDERS
Order Number: 1100478
1. Yellow Grey Applique-Detailed Clogs - Grey / EURO-28
2. Yellow Dark Beige Car Applique Clogs - Beige / EURO-28
3. Yellow Grey Colour-Blocked Velcro Shoes - Grey / EURO-30
4. LOV White Floral Patterned Cotton Blouse - White / S
5. Yellow White Star Design Sneakers - White / EURO-30

Order Number: 1091998
Westside Home Brown Two-Tiered Wooden Cake Stand - Brown / Large

CANCELLED ORDERS
Order Number: 1134208 :
1. Westside Home Off-White Paper Mache Decorative Bowl - White / Medium
2. Westside Home Green Monstera Artificial Plant - Green / Small
3. Westside Home Gold Round Floor Planter - Gold / Medium

Order Number: 1134195
Westside Home Pink Tropical Patterned Side Plate - Pink / Small

Hello,

This is regarding my order: #309212 which I placed on August 07, 2022, 01:13PM.

Only one item from this order has been delivered so far, regarding the same I spoke to one of your customer care representatives he said due to technical issue my order got cancelled and I will get my refund in five working days.

However, I never got any email confirmation on my order cancellation or any text message also on App it is still showing order received.


I SENT EMAIL REGARDING THE SAME ON 16 AUGUST NO RESPONSE YET.

This is regarding my order: #309212 on Website online app which I placed on August 07, 2022, 01:13PM.

Only one item from this order has been delivered so far, regarding the same I spoke to one of your customer care representatives he said due to technical issue my order got cancelled and I will get my refund in five working days.

However, I never got any email confirmation on my order cancellation or any text message also on App it is still showing order received.


I SENT EMAIL REGARDING THE SAME ON 16 AUGUST NO RESPONSE YET.

I've made a purchase on westside stores on 13/08/2022 order I'd - #326461 then i had to cancel it as there was no progress, the item was not even dispatched even after 4 days of purchase. The refund is not initiated by them. I've mailed them but I got response.