Winni.in Complaints & Reviews

Dear sir/madam,

This is my ordered number : [protected]

I've ordered 2 items from winni.in website.

1. Ferrero rochers bouquet - rs, 999
2. Small white teddy bear - rs, 249

After discount i spent rs.1061/-

But what i got delivered from the above 2 items is fully different which is not worth for the money.

Teddy color is brown instead of white...

We had ordered a set of roses for delivery on the same day. The payment was made online via my credit card. But after few hours of payment the company called back to say we dont have it & they can only deliver cakes in my place. The order was placed through their website only & the payment was made immediately as it was a same day delivery. If they had no stock of the item & it was a same day delivery, they should not have accepted the order....

I had ordered a bouquet to be delivered the bouquet in the picture was described as a bunch of red roses packed in a blue parch paper and tied up by blue ribbon. But the order delivered was a bunch of pathetic looking red roses tied up with a thread and it looked really shabby. I called up their customer care and asked for refund to which they replied that they won't be able to refund full amount but 100 rs which are packing charges. I am...

I had ordered a bouquet to be delivered the bouquet in the picture was described as a bunch of red roses packed in a blue parch paper and tied up by blue ribbon. But the order delivered was a bunch of pathetic looking red roses tied up with a thread and it looked really shabby. I called up their customer care and asked for refund to which they replied that they won't be able to refund full amount but 100 rs which are packing charges. I am...

I visited www.winni.in website ("website") on 25th august 2019, which is an internet based content and e-commerce portal owned and operated by dhawala online solutions private limited, a company incorporated under the laws of india.

I placed an order#[protected] for "a bunch of yellow lilies" to be delivered at dehradun and i made the online payment of rs. 1, 540.00.

To my disappointment, instead of "yellow lilies"...

Order not delivered and the reason states is that wrong pincode and i had to pay extra but 2 years back a cake delivery was made at the same address and the same pincode

Also they demanded me an extra amount to deliver to the following address.
The customer care doesn't even care about we say they are just trying to prove that they are correct even when i have sufficient details and also all the other shopping sites...

I share my bad experience occured today (10/5/2019) with www.winni.in
I ordered red velvetcake and a red rose bouquet as a surprise gift for my wife's birthday on 9th May 2019. I ordered the cake through online as i live abroad. I asked them to deliver those things between 10 and 11 am.
The cake was delivered on time and late afternoon i heard that they didn't deliver the bouquet.
Late evening we spoke to the concerned...

I have ordered cake and flowers on mother’s day. Whole day i was trying to follow up but i couldn’t reach them. The phone numbers are always busy. Chat support is of no use. And for email i got automated responses. The product not delivered but received the message as product delivered. I did a mistake that i ordered from them, they don’t even bothered to respond properly. We pay for the service but they just don’t care. This is too...

I have not received any order number [protected] made on 12.5.19. I got the msg it is delivered. Refund my money. What is this? All the contact number are busy since morning. What kind of service is this. No response. You're cheating on the customers. I have written several mails since morning but there's no response they are sending me system generated mail again and again. None of the contact number is responding. All number are busy. Such...

A placed an order online for half kg plum cake online for a birthday occasion seeing the menu that showed a round plum cake. But i was delivered slices of plum cake in rectangle boxes and not a round one. Also i was delivered with a veg cake even though i did not choose the eggless option.

Upon speaking to them they have misinformed me that the plum cakes don't come in round and i'm forced to take the slices which was not mentioned...

Order number: [protected]

Date of Incident: Mar 21, 2019.

Amount Paid: Rs. 1698.

Weight: 500 gms each.

Messages on the Cake:

Happy Birth Day Romi.
Happy Birthday Pintu Bhai.

Cakes: Black Forest and Fantastic Chocolate Cakes.

Delivery Address Postal Code: 110065

Email DI: [protected]@outlook.com

Corporate...

My order no was#[protected].
It was the worst exp of my life. I ordered ferrero rosher cake for my wifes birthday with heart shape and birthday wish written on it. Nothing was there on it. No wish and no heart shape for which i payed extra and it costed me 2100+for that pathetic cake. U can get it for 300 rupees.

They spoiled my surprise gift and flower i ordered and wht i received was diffrent. Lucky bamboo plant,...

The valentine teddy that i had selected as add on and the teddy that they have sent are totally different. They charged me 499 rs for that and how can they send a different one, this is really not acceptable. I had selected that particular teddy for a reason by paying 499, how could they just randomly send a different one. Kindly look into this company asap as there are many complaints on their fb page as well....

I have ordered cake, chocolate and bamboo as a valentine gift for my on 14th feb 2019 in www.winni.in website. I have paid 2047 rupees for that as a online payment. But the didn't deliver the order.. When i try contact them number is busy for two days.. Online chat also not working. I sent a mail i didn't receive any response. My order number is [protected]...

I ordered online cake for mothers day, same day delivery. Order no. [protected], online payment was done.
The cake was not delivered on 13 may, and there was no call from company regarding delay for same. On 14 may 18 i got call from cake shop for address, i told them not to do now as date of delivery has gone.
Subsequently on 14 may, arnd 1430 i got mail from winni.in that your order is delivered.
I wrote to them that...

I placed and order with Winni.in for a cake plus flowers delivery on 13th May, in the category 'Same day Delivery', the amount for which was paid online and it was supposed to get delivered to the given address on 13th May itself between 8 am to 9 pm, but its has not been delivered yet, its not even dispatched and is still in processing

The customer care number is of no use, the line is always busy, and they are not even responding...

Ordered a combo of cake and flowers costing 1000rs for mother’s day and they falsely send email that product has been delivered. After calling many their customer help responded saying it will be delivered in half an hour but the product was not delivered at all yesterday and now they refused to refund and are even not responding to the help line numbers and the product has not been delivered yet...

Fraud company. I had ordered for a bouquet and few chocolates on valentine's day for someone who stays away. The order is not delivered as yet and the refund is also not done. These people will never understand the sentiments o[censored]s and will not even bother to say sorry. Ground level customer service. Worst ever. My order number is #[protected] on winni.in. Never trust this site guys!...