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Zapvi Complaints & Reviews

K
Krish Jagnani
May 23, 2022
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Address: Surat
Website: Zapvi. In

I order the cover from them and now the are not dispatching it neither responding... They jst took the money and flew away
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    V
    Vinay Kumar.G
    May 14, 2022
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    Address: Delhi
    Website: www.zapvi.in

    Hi team
    The company has cheated by saying that they have shipped the mobile cover
    Which they have not
    Forget about the money paid they have given fake promise

    Please help me
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      S
      Saurabh64#
      from Maregaon, Maharashtra
      May 12, 2022
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      Address: 22 2nd Floor Girivar Industrial Park Saniya Hemad, Surat - Kadodara Rd, near Saroli, Village, Surat, Gujarat 395006
      Website: www.googleadservices.com/pagead/aclk?sa=L&ai=DChcSEwjX7Pf7_9j3AhXNQ2AKHQvaAgAYABAAGgJ0bQ&ae=2&ohost=www.google.com&cid=CAESauD2kbWQOBqYlKuckQCLGLq8J-3wVwt_-y8noH4aWHwYB4Hm1YEmzbVFjY08DZFm_Sm2L

      I order smart phone case and paid also but my order is not delivered to me yet pls 🙏 call me [protected] zapvi ithervise i will take dangerous illaction on you
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        S
        Salma Ishaq
        May 7, 2022
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        Address: India

        I have ordered mobile cases on April 26th but still I didn't got my order. Today may 7th where is my order. There is no customer care number. I sent email also but they didn't replied yet. Order Id number 5005788.
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          V
          Vksrs
          from Bhopal, Madhya Pradesh
          May 7, 2022
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          Address: 22 2nd Floor Girivar Industrial Park, Saniya Hemad Village, Near Saroli, Surat-kadodara Road, Surat, Gujarat – 395006
          Website: Zapvi.in

          Improper fitting,
          improper printing,
          Loose fitting in my mobile,
          16 mail sent, image, video, all sent, still not returning.

          Order I'd 5011456
          You won't get response bro. I had same issue. They have this so called great policy where they need to check images and videos and then disappear. Sad how they loot people for few hundred rupees.
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            S
            Shwepooja
            from Chennai, Tamil Nadu
            May 4, 2022
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            Website: Zaapvi.in

            I ordered mobile cases
            One is defective another doesn't fit my mobile
            My mails were blocked when asked for return
            No way to contact them
            Fake scamsters
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              A
              Aditi@tuki
              from Bengaluru, Karnataka
              Apr 26, 2022
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              Website: www.zapvi.in

              I placed a prepaid order for two mobile covers on 19th April, 2022. On 21st April I got a tracking id for my order. But for the past three days it was showing that the seller initiated delay. Hence on 23rd April I mailed the company regarding the same and they assured to ship it within next 24 hours. When I tracked the tracking id immediately, it showed that the seller has cancelled your order. I again mailed them regarding the same and asked for a refund but they assured that the order was not cancelled and there were some technical issues with shipping, because of which it will be shipped with another tracking id. Today, on 26th as I have not received any update, hence I mailed them once again and they said that they are yet to despatch and asked to track after 4 hours, but no updates yet. It has been 8 days but no satisfactory response has been provided even no promises has been fulfilled.
              Either I want the product or the refund at the earliest.
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                S
                Soumya Francis
                Apr 22, 2022
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                I have ordered mobile accessories on 16 apr 2022. Order no 4970130 but till now I didn’t get any update of delivery. And not even able to track my order. And Zapvi is not reverting back to my mails and the contact no is permanently switched off .
                I want to cancel my order and refund.
                Improper fitting
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                  D
                  Devesh1011
                  Mar 17, 2022
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                  I bought 6 cases through this company with order id: 4690079 on 9th March, at first I had no clue when the product will be delivered, but they provided the details 4 days later. I got the cases on the 17th and when I tried the covers, not a single one fitted with the phone, every single case is loose.
                  I tried contacting the company through mails for the exchange or refund but no reply from them. they didn't have a help desk too so that I can communicate with them. I am still on my words that if they helped resolve my issue. I will change my complaints and have a good review of the company.
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                    A
                    Anandu565
                    Mar 16, 2022
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                    Address: Surat
                    Website: www.zapvi.in

                    I ordered two phone cases, two grips and a tempered glass for my Google Pixel 4a. Received the courier way past the expected delivery date only to find out that there is no cases inside the box. I received two grips which is in poor quality and a fake tempered glass which can't be even called a tempered glass, more like a sticker which was cut down in the shape of my phone with a scissor. I immediately contacted (emailed) them through the [protected]@zapvi.in, which I got a response to send them an unboxing video of the courier. And I did send them the video. They told the replacement team is working on it and I'll get a replacement within 4-5 days. After that there was no update about it. So today (16/03/2022) I mailed them to give an update about the replacement issue, in which they send back a fake refund screenshot. I've checked my bank statements and no refund was made. They are clearly ripping off so many people with this. This should be prevented and the people behind this should be arrested for fraud. Even after all these complaints here, they are still cheating people. This should be stopped.
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                      N
                      Nik005
                      from Mumbai, Maharashtra
                      Feb 22, 2022
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                      I order from the zapvi website i choose customized cover which i want i spend time and create alignment of the cover but when i revived product its not same which i order we discuss via mail but they said sorry we cant help

                      my only concern what is the us of my time, efforts to do customized cover & there website change alignment
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                        A
                        Amritha Thakur
                        Feb 19, 2022
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                        I ordered a phone back cover 9 days back but no one contacted me regarding order nor i'm able to access any of my order details.. When I'm trying to track it's displaying only one message that j will get a call in 24 - 72 hrs since 3 days
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                          D
                          Dipika gautam
                          Jan 18, 2022
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                          Website: Zapvi. In

                          I have ordered a phone back cover one mail & msg i received it was confirmation of my order. After this i didn, t get any msg about my order i want refund my money
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                            G
                            Gurram Charan
                            Jan 16, 2022
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                            Address: 22 2nd Floor Girivar Industrial Park, Saniya Hemad Village, Near Saroli, Surat-kadodara Road, Surat, Gujarat – 395006
                            Website: Zapvi.in

                            I ordered 3 mobile cases costs 300 on january 10th from zapvi..At the time of booking it shown that it will be delivered in 1 week but still now its not shipped .The courier partner of zapvi website "delhivery" in their tracking page it is showing that waiting for pickup and shipment not received from client still today .Tiday date is jan 16 1 week completed but still now not shipped
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                              S
                              Shivam92736
                              from New Delhi, Delhi
                              Jan 11, 2022
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                              Website: Zapvi.in

                              I need a refund but no response from the company and it's totally fake
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                                A
                                Ansh9966
                                Jan 10, 2022
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                                Address: Surat
                                Website: Zapvi.in

                                Hi i placed an order on zapvi.in and paid 198 rs i didn't get any tracking details and after writing email there is no response.. also they don't have contact number
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                                  C
                                  CrAckErKing
                                  from Ahmedabad, Gujarat
                                  Jan 3, 2022
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                                  Address: 22 2nd Floor Girivar Industrial Park, Saniya Hemad Village, Near Saroli, Surat-kadodara Road, Surat, Gujarat – 395006
                                  Website: zapvi.in

                                  Please find my order id Order #4387604 was placed on December 24, 2021 and is currently Completed.

                                  There's show its completed but still i didn't receive it.

                                  Account :- Yash Patil #300136

                                  I also attached images for your reference

                                  Kindly help me for my online order

                                  I want my Order delivery As Soon as possible
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                                    A
                                    Athoos
                                    from Thiruvananthapuram, Kerala
                                    Dec 29, 2021
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                                    Address: Ahmedabad
                                    Website: Zapvi

                                    I have placed one order on there website and there is no way to contact them for the same. There is no way to create an account to cancel order. There phone number is always switched off. There emails addresses are fake.
                                    They just accept the money and vanish.
                                    I have taken the screenshots of there fraud. Kindly don't even try to buy anything on there website.
                                    Report there instagram, there website. And be safe from these fake site who doesn't provide cash on delivery.

                                    Thanks
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                                      Preeti Shrma
                                      Dec 16, 2021
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                                      Address: B-58 geli no.2/3wast nothu colony sehadhra delhi 93
                                      Website: Y fake h zapvi logo k pse khte h

                                      Mre pase wapas do mujje mujhe nhi pta wrna bhot bura hoga mra oder bhi nhi d rhe or na hi pase d rhe
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                                        H
                                        Himagnya Bhatt
                                        Dec 3, 2021
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                                        Website: zapvi.in/mobile-cover/?gclid=Cj0KCQiAnaeNBhCUARIsABEee8Unhu-YPz9r8xfC_l0ZtA6_jQj_1bSC9Q_FIJiX7SIDHwM657BED4waAuzCEALw_wcB

                                        They took the money it's been shown the case is delivered but is not, and more of it I ordered two cases paid for each and it's showing only one in the order list.
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                                          S
                                          sanjoymohanty98
                                          from Kolkata, West Bengal
                                          Nov 15, 2021
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                                          Sir i am Sanjoy my wife booked a mobile cover from Zapvi on 8/11/2021 having order no 4216341 and paid the price now they are not responding the mail or call they had cheated many people this type of cheating site should not be exist let other people not be cheated and loss their hard earned money so please take hard action to such type of thives
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                                            Saraswati Mohanty
                                            from Rourkela, Odisha
                                            Nov 14, 2021
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                                            Dear sir I am Saraswati placed an order on Zapvi on 8 November having order number 4216341 but they are not dispatching it also not responding the mail or call please help me I am a poor housewife
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                                              Tharanimunu
                                              from Chennai, Tamil Nadu
                                              Nov 8, 2021
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                                              Website: Zapvi.in

                                              I placed an order on 11th October in Zapvi. I got a mail on 19th October saying product is delivered but i did not get the product.

                                              I raised a complaint on 19th October 2021 itself saying i hadn't received the order but got a mail saying the order is delivered. It was Zapvi team who said they would check with the shipping department(Xpressbee)

                                              It's been more than 3 weeks since i placed the order and have complained multiple times regarding the same.

                                              Either i need my order or i need my refund.
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                                                Neelanjan h
                                                Oct 23, 2021
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                                                Address: bangalore
                                                Website: zapvi

                                                I had ordered mobile case and charging cable, later when I saw the reviews I came to know that its fake.
                                                how do I get my money back please take a serious action.
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                                                  Anindya Sundar Chatterjee
                                                  Oct 12, 2021
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                                                  Website: zapvi.in

                                                  I have ordered two personalized mobile cover on 3rd October, 2021. And paid the full amount to Zapvi.in .
                                                  10 days past, But my products not delivered yet. Please refund my money, it's hard earned.
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                                                    tarunk8187
                                                    from rajahmundry, Andhra Pradesh
                                                    Sep 29, 2021
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                                                    Address: 22 2nd Floor Girivar Industrial Park, Saniya Hemad Village, Near Saroli, Surat-kadodara Road, Surat, Gujarat – 395006
                                                    Website: Zapvi.in

                                                    Date 26/09/2021
                                                    i ordered a back cover of my mobile phone.
                                                    but i din't recieve any conformation about the order.
                                                    please take actions in these frauds.
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                                                      utkarshc19
                                                      Sep 27, 2021
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                                                      Address: 23 4th Floor Girivar Park Saniya hemad Gam surat, City: SURAT, State: GUJARAT, Pin Code: 395010
                                                      Website: zapvi.in

                                                      I had ordered 3 covers and 1 screen guard with order Id 3984691
                                                      But the cover of redmi note 4 is having a defect as it is not fitting on the phone and also the screen guard that I have received is of OnePlus 5 and not of OnePlus 5t.
                                                      I have mailed the company about the same and they told me to make a video for both the items and then I got a reply that they will refund the amount for screen guard but after that there is no reply and even there is no replacement or refund for the same.
                                                      Sep 28, 2021
                                                      Updated by utkarshc19
                                                      Still there is no proper response and they are not sending me a replacement even after mailing them multiple times and also called them many times but there is no response.
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                                                        Rachit914
                                                        Sep 26, 2021
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                                                        Address: Surat, Gujrat
                                                        Website: zapvi.in

                                                        I have placed one order on there website and there is no way to contact them for the same. There is no way to create an account to cancel order. There's No Phone Number To Contact Them.
                                                        They just accept the money and vanish.
                                                        I have taken the screenshots of there fraud. Kindly don't even try to buy anything on there website.
                                                        Report there instagram, there website. And be safe from these fake site who doesn't provide cash on delivery.
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                                                          Kanchi Ahuja
                                                          Sep 10, 2021
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                                                          I have ordered from them a case for someone's birthday they dont bother to reply or read the mails just reply back with delivery in 2-3 days.
                                                          The issue was that i changed the address before it was dispatched and they didnt updated their delivery partners and its almost 10 days and i have to gift it to someone.
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                                                            jannu jaan
                                                            Sep 5, 2021
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                                                            I ordered oppo f19pro plus mobile cover but you send me some other model Mobile cover so change'that
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