Byjus — about the fee and classes

Gmaillalitha lalitha

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560016

My name is lalitha i had taken admission for my son punith b. S for 7th standard while taking the admission they had given the assurances that if the student had not understood the concept through tablet than they will provide the skype through that they will solve all problems for the student if than also they are not understood means they will provide the classes in byjus coaching center so the student can follow everything this are all the assurance he had given us but now i'm calling for customer care it's not responding properly when i meet one of the council she is telling they are not having all this facilities if you want to go for byjus coaching center means you want to pay the amount of 40 thousand so please help me regarding this

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BYJU's customer support has been notified about the posted complaint.

Dec 30, 2017

Updated by Gmaillalitha lalitha My name is lalitha I had taken admission for my son punith B.S for 7th standard while taking the admission they had given the assurances that if the student had not understood the concept through tablet than they will provide the skype through that they will solve all problems for the student if than also they are not understood means they will provide the classes in byjus coaching center so the student can follow everything this are all the assurance he had given us but now I'm calling for customer care it's not responding properly when I meet one of the council she is telling they are not having all this facilities if you want to go for byjus coaching center means you want to pay the amount of 40 thousand so please help me regarding this