Byju's — amount not refunded

Address:	Indore, Madhya Pradesh, 452018
Website:	www.byjus.com

I have taken the course for class 7th to class 10th! We are not satisfoed with their service and so we dont want to continue this anymore so 15days were over and i was 22 hours late due to a valid reason we had am emergency in our house but out of courtesy they are not even listening to us. Have taken our money and not even replying to us nor calling back. Very disapointed with this behaviour so unpprofessiomal. I am even ready to show them the emergency proof but still not even listening. This is my money how can they be so cruel and i even told them that the amount that i have submitted that they can keep it but atleast dont deduct the other installments and that is for 4 years. Why would i pay for 4years if our student is going in a hostel and they dont allow gadgets there there also we have submitted the amount. Totally stuck in between the situation.