[Resolved]  Byju's — cancellation of bajaj finance loan/fraud

I got the product and within two days i requested for return and they accepted my request and i sent all items what i received and they received it after 6 days. I paid rs.20, 000/- through bajaj finance with their emi option but they have not refunded the money as of now. They are saying technical issues blah blah. I have called number times everyday but there is no progress. How many days it could take to cancel an emi? Its been more than 25 days. Totally fraud one