Byju's — complaint for refund make delay by your worker

Address:	Paschim Medinipur, West Bengal
Website:	In byjus complaint site

My name is soumyajit bagchi .I receives byjus product few months ago . I complaints for refund into 15 days I say for it into my chancellor, my study helper person in byjus sangita Roy .
But they can't completed my request
After few 10days later they call me again says for payment then again I say that I was put a cancellation request they questioned me that is you put request for cancelations into 15 days
I say yes
After 1 month they again calls me and say for payment
I again say same statement
After another 2 month they calls me say that you can't put request for canceltion of product
I said I put a call to a customer care of byjus and my chasellor into 15 days
They say for prove
Then say for voice record of call
Sir it is you common sense
We are a common people
I can't understand why we goes to record call without any reason
That mean that and also proofs that
We have to diminished the believe on your company
That's means you are a fraud
So again say for I will tries for it
They says it may possibles for complete your request
But they again can't do it ...
After all I am a sent up students of class 10
Is your common sense is go to hell
You makes suffers a sent up student
I have to required make much up concentration on my study nor on you this sufferable work
And that is also write that what the teacher teach in byjus is in studyable
Is so wroster
I see that the videos on my tab and my mobile is same
So
If I see the videos from byjus in my normal mobiles
I can't understand
Why I required to worth package
I say that to my study helper person after all you make a thread letter for payment today
After all I understand today you are totally fraud,
Professional
Only understand money
Money is nor so important than study for you
And your intention is to make suffer to student .
What can I do if that type of you can done
I can't have to study from byjus
I say for refund many times for our very poor conditions of economy
Please understand it and do replace my product
Please !!