Byju's — fraud company do not respond to cancel request

Address:

Ghaziabad, Uttar Pradesh

I took byju's for two children and saqib at indirapuram sold me and took 1.17 lakh rupees from me. When i requested for cancellation within 13th day saqib told me that his grandfather has expired and he is unable to talk to me e and heading towards his hometown. I tried to call byju's cancellation department many times but they fail to cancel the request. Every time you call byju's cancelation department they say we will revert back to the don't know the process of refund.