[Resolved] Byju's — hardware/software issue in the product. (cheated)- scam | |
I bought the app recently, paying 15000, for my son who is going to 7th standard. Now there is an issue with the lenovo tab as it turns off on its own. This happens even when the battery charge is at 15%. Once we spoke to their customer care and they told us how to fix it. It was working fine for some days. But it has started again. The tablet works fine for 1-2 hours after that it turns off and then he has to charge the tablet in order to use it. We tried calling them and the line is always busy. He has finally started to show some interest in studies. If issues like this persist for a longer time, they will lose interest in such things. Was this information helpful? | |
Nov 15, 2018 Complaint marked as Resolved they got us in the contact of a technician who told us what to do when the problem persists. if that doesnt work for a long run, they will look into the matter deeply. matter got solved. thanks for the quick action. BYJU's customer support has been notified about the posted complaint. | |
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2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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