Byju's — I have made an advance payment but I didn't buy any product and now I want my amount back

Address:Melechowa, Kannur,kerala

On 01/08/2021 I made an advance payment of 5000 rs for byjus 5th standard course after continuous compelssion by their student counselor. The very next day I changed my mind and cancelled the order and requested for a refund. On 2nd August I sent them the first mail. They promised me the return in 15 days as the student counselor did. Now 17 days passed..I am still waiting for the refund. In-between I sent them three remainders but the answer was always same that we will resolve it soon. I don't trust them. Please make them give me a refund.
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    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
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