Byjus — learning app company cheated me

Address:Kolkata, West Bengal, 700008

This is to inform you that i amit ghosh has been cheated by byjus mentor.
1. Mr arka dhali ([protected]) from byjus came to my house on 3rd nov18 and taken a 2 hour session with my both children.
2. He informed me about byjus. Told me the course fee of rs 75000/- total and can be paid in installments through bajaj finserv. He informed me that the money will be deducted from the month of january2019.
3. I told him that i will inform him in a couple of days time. On the very next day 4th nov i told him that i am interested provided that the money will be deducted from the account from january.
4. He assured me that and then i gave him the number of my mothers account. He asked otp from me and i provided that to him. I was not given any enrollment form till date by him.
5. On 12th november we received the tabs.
6. Now today i came to know that the emi has already hit my account from this month.
7. I called him several times but he is not picking up the phone. At last i spoke to mr arindam but he is totally denying the facts.
8. Mr arindam let me know that i have filled and signed the enrollment form. Also i came to know that the trial period is 15days not more than that.
If i know this then i should have taken action before.
Coming to conclusion it is proved that i have been cheated by byjus. I asked them to provide me the enrollment form where i have signed and your mention about the trial period. But they dont want to show.

Please help me.
Thanks & regards
Amit ghosh
[protected]/[protected]
Was this information helpful?
No (0)
Yes (0)
BYJU's customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BYJU's
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    4161
    Pending
    0
    Resolved
    1426
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    View all BYJU's contact information