Byju's — not responding to cancellation request.

Address:

Bangalore, 827001

They are not refunding the money anfld are also not paying much attention to it . They are totally fraud. I have mailed them but they did not reply. I also called them thrice a day for 3 consecutive days but they are not telling that you will get a call from our manager but I am receiving no call . This is seriously frustrating me and is not acceptable at all from such a reputed company I received my order on 8 June and the cancellation period is 15 days and I am regularly trying to cancel but they are trying to pass the days . I have paid 9000 in advance and I want refund as my child is not showing interest in studing from the tab. But this irresponsible behaviour is acceptable and I have to take some serious action.

A byjus representative named Pranav came to my house and told that after delivery we 15 days to initiate refund but now they are showing no interest in it. I initiated a cancellation mail on 12 June and from then I am regularly calling them but no positive response is there .The registered mobile no. Is [protected] and they are really a fraud company and they have also initiated emi on my Bajaj Finserv and I am really fed up of the ignorance and I just want to get my refund otherwise I have to take other steps.