Byju's — Not working in my samsung phone

I purchased byjus SD card last year, till then it was running perfectly in my new samsung M31, but after the UI3 update, i forgot to remove sd card during update, its not working, when i asked for replacment, the new provided is also not working, showing SD card corrupted.
I checked it in my different device which is 1 year old, and this phone also showed that new sd card is corrupted.
But when I tried to use it ina 3 year old phone which was update 12 months ago, sd card is running properly.
Pls explain this that sd card working in 3 year oldphone but not on the 6 month or 1 year old phone?
Also my phones having a lot of data in my M31 so also cannot format my device.
Was this information helpful?
No (0)
Yes (0)
BYJU's customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BYJU's
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    4163
    Pending
    0
    Resolved
    1426
    BYJU's Address
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    View all BYJU's contact information