Byju's — refund the amount from byju's

Address:

Chennai, Tamil Nadu, 600061

I feel cheated. A employee from byjus came for the product demo. The product seemed to be nice and my daughter was interested so the enrollment for class 9 was done. And he told me to continue this up to 10th std the amount quoted for the product by the counselor was 30 k for which i agreed. Process the amount on that day night. That is on 6th dec but to my surprise got notification stating 2600 has been debited as emi from my bajaj card. Since then i have been calling the counselor but have received no update.

Please help me and request you to refund the amount from byjus
We talk to byjus mrs priyanka to refund the amout butvv she told its not possible to refund
We not satisfied the product and my daughter also not understand the product
Sorry for the delayed complaint