Byju's — Regarding byjus classes

Address:

Agartala

I am Sarthaki Saha, student of class 6, CBSE.I subscribe bujus classes for 1 year and accordingly I have attend Byjus classes April and May, 2021.But unfortunately after 30th May, I am unable to attend classes and app is showing Subscription expired whereas I have taken one year Subscription ie till 2022.
In this regard so many times I have communicated with my mentor and other associates including technical department but till it is unsolved.
So I am requesting you to look after the matter and solve it as early as possible. I hope you take this mater urgent basis. It is bad impression for your company also.
Thanking you.
With regards.
Sarthaki Saha
Agartala