Byju's — return of study material tnl[protected], ticket number is 2606483

Address:

Door no. 20, 3rd cross, 11th main, Kakappa layout, off begur road, bangalore, opposite aranaya enclave, 560068

Hi

We received this product on 08 june 2019. Now we want to return this product because of the following points.
1. As we got communication that, once we received the product we will get a call from a product specialist, who will inform us how to use it and the product will sink with parent mobile.
Which not happened.
2. One mentor will assign and he/she will talk with students.
Which not happened.
3. Someone will share the detail of forum and other helping hands for a student.
Which not happened.
4. Most important, grishma is not satisfied with this program/product. It is not fulfilling her expectations. She is saying this information is limited to the cbse class book only not beyond that.
So i request you, initiate the return procedure of this product/program.