[Resolved] Byju's — wrong product

 
1 Review
India
 pranavjha6785 on Mar 14, 2019
I have taken byjus product for my son for 7-8 class. Till the time i paid them the program fees, the follow up from the the executive was prompt however once the payment was done they are not responding to my concerns which is wrong product offering i. E. Instead of cbse board they have given us icse content which is of no use. Now the customer who they treated as kings before taking the product are on their victim list.

Please assist and close the same at earliest.
Complaint marked as Resolved Mar 15, 2019

Complaint Status


[Mar 14, 2019] BYJU's customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    61%
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    phone
    +91 92 4133 3666
    location
    2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road, Bengaluru, Karnataka, India - 560029
    Byju's - wrong product