Cinema Complaints

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BookMyShow — need my ticket amount refund asap

 Rosamund Mary on Jun 30, 2018
I booked the tickets for sanju at rassaz mira road for 10pm show for 30/6/2018 on 29/06/2018
Email rajesh_vatwani@yahoo.co.in and the money was deducted from my sbi account of rupees 246.96. The reference number for bigtree entertainment pvt transaction is igadvxefh9. I need my money...
Complaint comments  Read comments Complaint category Cinema

Cinepolis India — refund of money for being charged twice and no confirmation of movie tickets

 seme ahmedi on Jun 29, 2018
I tried to book for incredible 2 for 30th june 10 pm at alpha cinepolis ahmedabad for 3 tickets. Twice i was charged rs 765. That makes a total of rs 1530 and then my booking wasnt accepted. Nor the tickets were issued but they charged me thru net banking. I want a refund of my money. Kindly...
Complaint comments  Read comments Complaint category Cinema

Fun Cinemas — movie delayed by more than an hour

 bharathrajh on Jun 29, 2018
I purchased a ticket bearing Ticket No:000029 and INV No:028094 for a 06:45 show for Incredibles 2 at Fun Cinemas (Fun Sigma, Bangalore, Karnataka), when i entered the theater at 06:45 I was made to wait for 37 minutes as the movie only started at 07:22 and during the interval the screen was...
Complaint comments  Read comments Complaint country BangaloreComplaint category Cinema

Cinepolis India — amount deducted, booking not confirm

 Prateeksw on Jun 29, 2018
I booked 2 tickets for sanju (Movie timing - 1:30pm. Movie date - 30th june) from the cinepolis app. The amount of 900 was deducted from my account but the booking wasn't confirmed.
Pl look into the matter asap. Either get me a refund or the seats. I booked seat no. M3 and m4.
City:...
Complaint comments  Read comments Complaint country LucknowComplaint category Cinema

Cinepolis India — money taken through paytm ticket not issued

 U.ghosh on Jun 28, 2018
On 20th april i made payment for 2 tickets. Money transferred from paytm successfully. I have given them all payment details but they are not refunding money. Only 10 mails i have got saying they will send.. 2 months gone.
Ref
2 tickets[protected]
2, payment made rs 450/-...
Complaint comments  Read comments Complaint country Gautam Buddh NagarComplaint category Cinema

Inox Leisure / Inoxmovies.com — horrible service

 Deepti solankii on Jun 27, 2018
Children were crying, we ordered 2 large tubs of popcorn n wanted seperate paper holders for them but even theanaget refused saying even those are chargeable, very sad, first of all ul charge so much just for popcorn over that ul cannot take care of customers specially children's. Very sad,...
Complaint comments  Read comments Complaint category Cinema

PVR Cinemas — bad transaction refund

 Ronnie George on Jun 27, 2018
I had ordered a burger through the pvr app while watching the incredibles 2. The movie showtime was around 11.45 am at pvr transcube in vadodara. My seat no. Was g8. While doing the transaction, i did the payment using paytm app and after payment i received a pop-up displaying "bad transaction......
Complaint comments  Read comments Complaint country VadodaraComplaint category Cinema

Justickets — ticket amount refund

 nisamshamon on Jun 25, 2018
I booked 3 kala tamil filim tickets in trichy sona mena theater through just tickets date 6/6/2018 but dont get me ticket details but 3 tickets amount 484.20 debited from my account transaction id :s79112641. Please take proper action abouth this compalaint(please refund this amount) yours faith...
Complaint comments  Read comments Complaint category Cinema

Miraj Cinemas — overpricing of snacks/beverages at intermission

 Sudheer Kumar. G on Jun 25, 2018
I went to a movie in miraj cinemas and at the intermission of movie i went to buy snacks after seeing the menu i was shocked a drink about 750ml is priced rs.130/- and a popcorn tub is rs.180/- two aloo samosas rs.80/- an ice cream cup is rs.70/- these prices will be a heart ache for middle...
Complaint comments  Read comments Complaint category Cinema

Big Cinemas — a/c was not working

 Unmesh Pillai on Jun 24, 2018
A/c was not working in carnival moviestar theater in goregaon west we were with family. At interval we contacted the manager during that time he replied it will be sorted in 30mins but after 1 hour still it was not fixed. After which senior manager replied it won't be fixed as i am a astama...
Complaint comments  Read comments Complaint category Cinema

Cinepolis India — movie

 surjeetkaur on Jun 24, 2018
We are trying to search a customer care from pas 2 hours it is really annoying that u dont really care if someone needs help call me i need to discuss an issue (I booked tickets for a show of 2.45 pm and faced an accident around 2 since then i am trying to search for a number to call them and...
Complaint comments  Read comments Complaint country New DelhiComplaint category Cinema

Cinepolis India — amount debited but tickets not booked. no refund even after 2 months

 sriram pavan on Jun 23, 2018
I have tried booking tickets on 7th april 2018 and amount got debited but not received any confirmation.

After follow up with hdfc team, they've given the confirmation id with which transaction is done.

As per your confirmation to the bank, transaction is successful....
Complaint comments  Read comments Complaint country BangaloreComplaint category Cinema

Chandni P — ticket not booked but money debited

 Chandni Peris on Jun 22, 2018
I have made a purchase of 2 tickets for the movie ocean's 9 for sunday 6.45pm at cinepolis orion east mall, banaswadi, bangalore via your terrible app cinepolis. After i pinched in my otp and made the payment and my money gets deducted i have received no tickets. Is this some sort of a scam???...
Complaint comments  Read comments Complaint category Cinema

Cinepolis India — ticket booking with incorrect cinepolis booking id-5424698433

 Deepesh Rawat on Jun 22, 2018
Hi,
We require support in getting the booked tickets transferred to other location cinepolis theatre.
Incorrectly booked to - cinepolis rohini unity mall_1735 hrs

Need to be booked to - cinepolis v3s laxmi nagar_2005 hrs
Movie name - incredible 2
br...
Complaint comments  Read comments Complaint category Cinema

Cinepolis India — tickets booking failed but money debited from my bank account

 Raquel on Jun 22, 2018
I've booked three tickets through cinepolis app on[protected] for a telugu movie sammohanam, for 07:25pm show on the same day at cinepolis mantra mall. I haven't recevied any confirmation tickets through mail or sms, also i've checked my cinepolis app. But rupees 450/- (Four hundred and fifty)...
Complaint comments  Read comments Complaint country HyderabadComplaint category Cinema

PVR Cinemas — unethical behaviour

 sumit627 on Jun 21, 2018
I am a regular customer of pvr and we as a family really enjoy the experience you provide. We have been visiting pvr from last, i suppose 10 years, at various locations including delhi, gurgaon, ludhiana etc. I would like to share one bad experience with you which we faced recently in ludhiana,...
Complaint comments  Read comments Complaint country LudhianaComplaint category Cinema

PVR Cinemas — no service proper at cinemas

 Abdulnaeem khan on Jun 20, 2018
I am watching movie race 3 at pvr cinemas nanded no ac working and sound properly in audi 3 and no proper cleaning service at audi 3 at time 10.45 pm so please take actions against on this it's very problem to seat and watch the movie for without ac at audi vry prblm to see the movie our seat...
Complaint comments  Read comments Complaint category Cinema

Justetickets.com — money refund

 gayatri lekkala on Jun 19, 2018
Dear sir
this is gayatri

I have booked online tickets total 3 tickets on[protected] may 24 1.29p.m mahanati movie at[protected] on 3.10 show, S2 theater in nellore, but i did not received message for booking seats. And my amount is debited from my debit card rs.497.79....
Complaint comments  Read comments Complaint country NelloreComplaint category Cinema

Inox Leisure / Inoxmovies.com — not telecasting the movies in english

 Dinesh Krishna on Jun 19, 2018
Dear Inox, we are happy for your presence in Kurnool City in Andhra Pradesh, but we like to enjoy the English movies in English language rather than local languages but you have telecasted deadpool 2 only in Telugu language without any English movie, but please this time telecast Marvel's Antman...
Complaint comments  Read comments Complaint country KurnoolComplaint category Cinema

PVR Cinemas — compulsory to buy popcorn & cold-drinks on morning shows.

 BHAVESH NANDPURE on Jun 19, 2018
It is made compulsory at pvr nasik to buy popcorn & cold-drinks with each ticket during morning show. However it is nowhere written anywhere on pvr site or on any terms & conditions that consumer need to buy it compulsorily. It's really a matter of concern that the workers also say that either...
Complaint comments  Read comments Complaint country NashikComplaint category Cinema

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