Cinema Complaints

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Cinepolis India — unable to redeem cinepolis points

 Ayanpeace on Jul 31, 2018
I have 117 pts unused. I try to redeem it on your website but unable to do it. Even the online booking does not support it. How do i use it?? Please respond fast as they expire tomorrow itself.

My registered email is ayanpeace@gmail.com

I have been trying this for...
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — extremely long advertisement brakes

 Amit S khajanchi on Jul 29, 2018
Respected sir we pay the amount as decided by you for watching the movie and not the advertisements but to the worst part there are very very long advertisement breaks in the interval for about 20 minutes 30 minutes. Are there any guidelines set bye you for all your multiplex screens because...
Complaint comments  Read comments Complaint category Cinema

Justickets — cancel my ticket booking no ti057b4p

 Gvenkatesh58 on Jul 29, 2018
Hi i am venkatesh from ecil last 3 hours back i was booked a ticket saakshyam film in talluri theater screen raaga, 9:00pm show.28 jul 2018 instead of date 29 jul 2018. Unfortunately booked for wrong date so please cancel the ticket and as well as amount is transferred into my patym account...
Complaint comments  Read comments Complaint country HyderabadComplaint category Cinema

PVR Cinemas — payment/refund

 DangerZone on Jul 27, 2018
Booked tickets twice this week, each time with different payment methods and each time the website showed "Bad Transaction" and did not issue tickets even though the payment went through.

They say they will issue a refund but it still hasn't been done.

Their website...
Complaint comments  Read comments Complaint country VelloreComplaint category Cinema

Inox Leisure / Inoxmovies.com — delayed shows

 Sandy5894 on Jul 27, 2018
Been waiting for the movie to start for past 1 hour with ticket id 2368344. This is very inconvenient as i have come from very far. If this is the kind of service you provide i am afraid how long you will survive in this competitive and growing market. This is totally not the way to treat your...
Complaint comments  Read comments Complaint category Cinema

BookMyShow — forced to leave theatre with mental agony

 Sudharsan K on Jul 26, 2018
Subject: forced to leave theatre with mental agony

Timeline
1717 hrs
Booked 2 tickets for 2240 hrs show in cinemas
2145 hrs
Reached premises awaiting for print out at counter
2205 hrs
Got print out of ticket and was inside the premisesbr...
Complaint comments  Read comments Complaint category Cinema

BookMyShow — refund of movie tickets amount which is deducted from my account but didn't get any confirmation

 Chindem Nikhil on Jul 26, 2018
I filed a complaint against book my show for refund my wrongly deducted amount, they said with in 10 days the refund will be done. I filed a complaint on 14th july now date is 26th july.. Still no response about my complaint status. This is very bad experience and also the reputation of the...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Cinema

Gallivant International — not booking my free movie tickets

 Shahista Agwan on Jul 25, 2018
Worst communication process
No professnalism
No proper response
Worst managers worst call attenders
Specially anita
No commitment
After attending the seminar also not giving free tickets worst manager skill dimmag kharab kar k rakhe hai
Agar...
Complaint comments  Read comments Complaint category Cinema

Cinepolis India — refund for ticket

 Varun Satyamurthy on Jul 25, 2018
I had attempted to book 3 tickets of 'sanju' on 7 july 2018 using the cinepolis website (Lake mall, kolkata 3:50pm show for sunday 8th july 2018). Money got deducted immediately but tickets did not get reflected under my mail vvsatya2001@yahoomail.com. Ref no.[[protected]]. Also my personal...
Complaint comments  Read comments Complaint country KolkataComplaint category Cinema

PVR Cinemas — amount deducted but no tickets were booked

 viteeeashu on Jul 24, 2018
Dear team,

I tried booking movie tickets through pvr android app twice [upi payment] and both the time amount got deducted but no confirmation was given on tickets. This is very carelessness that transactions are getting successful on app and you people not at all taking action...
Complaint comments  Read comments Complaint country ChennaiComplaint category Cinema

Carnival Cinemas — movie ticket received after 25 mins of the show timing.

 Revankarsonal@gmail.com on Jul 24, 2018
I had purchased a carnival movie card and tried booking through the app the entire day but it was not working. The. For an 8:35 show we went to the booking office and even there they said there is an issue and server is slow try it from the app. Me and my 2 friends were constantly trying and...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Cinema

PVR Cinemas — ticket for above 3 years childrens

 kishore moganti on Jul 24, 2018
Dear sir, in hyderabad multiplex theatres are get an idea to make money from chidrens, recently i checked in bookmyshow website at the time of booking, it s asking ticket for 3 years baby, how they watch movie, how can i leave them at home, now a days small families are there, if thats childrens...
Complaint comments  Read comments Complaint country RangareddyComplaint category Cinema

Cinepolis India — pjp cinepolis

 Aaditya Mukherjee on Jul 23, 2018
I am from jamshedpur. On 18th may 2018 pjp cinepolis has opened here. But still now jamshedpur is not been found in your list of cities, where cinepolis is present in india. Furthermore i have 100 points with cinepolis india in my mobile no. But when i asked at the counter of jamshedpur pjp...
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — service at inox cinema.

 Mansi ahuja on Jul 22, 2018
I went to inox pink square, jaipur for a movie dhadak..
My seat was in the corner and i faced the severe problem of mosquitoes around my seat...
There were alot of mosquitoes in that section of our seats... We complained about the same and in the intermission we requested the person...
Complaint comments  Read comments Complaint country JaipurComplaint category Cinema

PVR Cinemas — incomplete national anthem played at dt mega mall

 Kanu Ashok Jalota on Jul 22, 2018
We had watched 6.20 pm, 22nd july 2018 show - sanju movie at pvr dt mega mall gurgaon.
This is to raise the complain that national anthem is played incomplete at pvr dt mega mall golf course road gurugram (Gurgaon) haryana. That should be rectified as this is insult to the national anthem.br...
Complaint comments  Read comments Complaint country GurgaonComplaint category Cinema

Cinepolis India — payment made but no confirmation

 Vinay Vijaykumar on Jul 22, 2018
Payment made for movie ticket on cinepolis website through upi, but i got redirected to payment
Page again with no ticket confirmation

Movie and timings details: ant-man and the wasp imax 3d (22/07/2018 11:10 am)

Payment details:
To: ccavenues (Ccavenues@icici)br...
Complaint comments  Read comments Complaint country ThaneComplaint category Cinema

Cinepolis India — manager's attitude in requesting to submit my handbag

 Mahima Nigam on Jul 22, 2018
The manager was rude and adamant on me submitting my handbag at baggage counter. When asked where should I keep my cash and cards, his answer was 'how much cash is there?' and I can carry the same in hand. Apart from that he tried to mention that this is mentioned on Paytm T&C that one cannot...
Complaint comments  Read comments Complaint country New DelhiComplaint category Cinema

Cinepolis India — money deducted ticket not booked 2 times

 Preetsazs on Jul 21, 2018
Today I have booked tickets of vadhaian vadhaian Punjabi movie for besteck square Mohali 8.15 pm show. Money deducted from yes back 2 times different card but ticket was not booked. Neither your customer care email people give a sufficient reply. I don't think that cinepolis is a good app to...
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — no hollywood movies show in english

 Pratham9 on Jul 21, 2018
Hi There!

Greetings,

Im From Nadiad Gujarat. Inox Is Such a Brand But Still There Is not a single Show of Hollywood Movies In English?? We have no option other than watching it in Hindi Dubbed Version.

So Please Arrange atleast a Single Show of...
Complaint comments  Read comments Complaint country KhedaComplaint category Cinema

City Union Bank — amount debited to my account but it is not credited to the pos machine

 Harris Harry on Jul 21, 2018
ReQUEST A REFUND:

We have done an movie ticket using CUB debit card @8.54PM.The amount was debited in my acc, bt it was declined in POS MACHINE, So we have tried next time it was again debited and successfully the same also debited in POS machine.Now the isssue is the amount was...
Complaint comments  Read comments Complaint country ChennaiComplaint category Cinema

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