[Resolved]  Cafe Coffee Day — charged double money

Address:	Ranga Reddy, Andhra Pradesh, 500088
Website:	cafecoffeeday.com

Hi,
This is my 2nd worst experience with CCD. Last time when I went to CCD, the staff told that beans could not be redeemed, bill could not be generated and provided me a personal number and told me to Paytm amount to that number.

This time it was my birthday and I thought maybe I will get a better treatment. I reached the INFOSYS POCHARAM FC1 store and ordered 2 chill shakes. Then the lady told that the 50percent off offer that I got on my birthday could not be used as Chill Shakes were not a beverage. She swiped ₹292 from my card. There was an offer of buy 1 get 1 free on Chill Shakes. But she chaged double amount only. Then again when I asked her that atleast let me use my beans, she resisted saying that this offer doesn't work on Chill Shakes. She was so confused in trying to fool me that this time she said that the offer was on beverages and Chill shakes were food items. This has happened twice with me and there has been absolutely null response from CCD people. Hopefully all CCD outlets get closed soon as nobody wants to get cheated. Or maybe someday, one among many o[censored]s who got cheated may go to consumer court and Court may provide required treatment to the cheating being done at CCD outlets.

Thanks
Anurag Bawa
Ph.no. [protected]