[Resolved] Cafe Coffee Day — Fraulent means of deducting Rs. 40/- | |||
My mobile number is [protected] My alternate no. [protected] In [protected], while dialing*111# for checking net balance, I went to check the first option and without my consent 40 Rs. Has been deducted by mydala.com stating that voucher has been processed for 40Rs. Cappucinno which will be given free if I purchase any beverage. The date of expiry of voucher is 24 April 15. So I decided to visit a outlet which is 8 kms far away from my home. The outlet address is H1B Ground Floor Main Market Kalkaji, Newdelhi-110019. Phone-[protected].When I visited the outlet and shown the voucher to Sales girl. She said that the voucher had been already used. When I called for[protected], Café Coffee Day IVPS says that Sunday is holiday. With no option leftover, I paid 242Rs. and had Darjeeling Tea, and Strawberry Shake vide bill no, 658 dated 19/4/15 at time 18:03:31 hrs.. As I had not used the voucher, the problem lays with Vodafone Cellular, My dala.com, Coffee Café Day. Vodafone Cellular to be blamed for adding Mydala. Com My dala.com to be blamed for presenting a invalid voucher without my consent. Coffee Café Day for stating that voucher is invalid. Cheap attitude of organization for looting a mere amount of Rs. 40/- Was this information helpful? | |||
May 17, 2017 Complaint marked as Resolved Cafe Coffee Day customer support has been notified about the posted complaint. Verified Support Apr 20, 2015 Cafe Coffee Day Customer Care's response Dear Sir,
We appreciate your effort in writing about your experience at Cafe Coffee Day.
We would like to first thank you for bringing the same to our notice. This will help us in our service recovery measures.
Please send us an email with the 16 digit coupon number that was sent to you so we can check regarding the same at the backend.
We look forward to hearing from you at [protected]@cafecoffeeday.com.
Regards,
Team Cafe Coffee Day
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