[Resolved] Cafe Coffee Day — Not returning the money!!

Monika Prasad

from Mettur, Tamil Nadu

Address:

603103

On 3rd feb, 2015 04.52PM I swiped my ICICI card in Café Coffee Day at Academy Block. By evening when I checked my account balance to my surprise it displayed Rs.1, 05, 001.61 was deducted from my account by café coffee day. The bill amount was supposed to be Rs.90(approx.)

I reported the issue to cognizant admin, they informed that the amount would be reverted by EOD. But it’s been 7 days still my amount was not added in my account.Then one of the executive said that the amount has been credited but it will take few more days to process. but I STILL HAVENT GOT IT !! its been more than a week now. i cant wait .

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Complaint marked as Resolved

Cafe Coffee Day customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2016

Cafe Coffee Day Customer Care's response Dear Sir, We appreciate your effort in writing regarding your experience at Cafe Coffee Day. We would like to first thank you for bringing the same to our notice. This will help us in our service recovery measures. Please send us the details with your contact number at [protected]@cafecoffeeday.com. We look forward to hearing from you. Regards, Team Café Coffee Day