[Resolved]  Canara Bank — Refund not credited to SB account

Address:

Bangalore Urban, Karnataka

I'd ordered a product on India Emporium but cancelled the order since they delayed delivery indefinitely.On cancelling I got a mail from India Emporium : Dear latha n, Your order #[protected] has been . You can check the status of your order by logging into your account. Dear Ma'am, Your amount has been refunded and your reference id is: 52ef53afb84ef. Regards Jatin Accounts If you have any questions, please feel free to contact us at [protected]@indiaemporium.com or by phone at +[protected], +[protected], +[protected]. But even after 3 weeks I'm yet to get the money refunded.When i call Canara Bank call centre or branch office, each one of them direct me to some other number/person .Here is a mail conversation I'd with them. Hi Sir/Madam, As seen in the below mail, I've been provided refund reference id 52ef53afb84ef .Its been more than a week now, yet I'm yet to receive refund.Kindly let me know the status ASAP. Regards. Latha[protected] Forwarded message[protected] From: Sales <[protected]@indiaemporium.com> Date: Mon, Feb 3, 2014 at 12:31 AM Subject: India Emporium: Order #[protected] update To: latha n <[protected]@gmail.com> India Emporium Dear latha n, Your order #[protected] has been . You can check the status of your order by logging into your account. Dear Ma'am, Your amount has been refunded and your reference id is: 52ef53afb84ef. Regards Jatin Accounts If you have any questions, please feel free to contact us at [protected]@indiaemporium.com or by phone at +[protected], +[protected], +[protected]. Thank you again, India Emporium Hi Madam, You are requested to take up your issue with the following emial address. [protected]@canarabank.com [protected]@canarabank.com [protected]@canarabank.com . Please always mention your contact number whenever you send email so that any clarifications is required the concerned section will be in a position to contact you. BLRCSS Bangalore Metro DISCLAIMER: This email may contain privileged information and is intended solely for the addressee, and any disclosure of this information is strictly prohibited, and may be unlawful. If you have received this mail by mistake, please inform the sender immediately and delete this mail. Any information expressed in this mail does not necessarily reflect the views of CANARA BANK. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the Bank. The recipient should check this email and any attachments for the presence of viruses. The sender declares that no liability can be cast upon the sender for any error or omissions in the contents of the message that arise, as a result of e-mail transmission and further declares that the sender cannot be made liable for any loss suffered by any person, on account of having acted upon any messages which is vitiated by error, omissions or interception. Hello All, As seen in the below mail, I've been provided refund reference id 52ef53afb84ef .Its been more than a week now, yet I'm yet to receive refund.Kindly let me know the status ASAP. Regards. Latha Mobile:[protected] So, far no reply from Canara Bank guys. Please help