[Resolved] Capital First — capital first fake | |||
Hi.. My name is tara chand.. My concern is regarding my consumer loan number 1353931. In sept 2014, i had already made the payment of rs 12664/ as per the full and final closer letter. In april 2017, i got a call from capital first asking about the payment of rs 17k which had shown outstanding in my cibil as well. I raised this concern to capital first customer care, sent multiple email with proof of payment and full and final closure letter but there is no success yet. Please close the issue and rectify my cibil asap and send the noc and i am not going to pay a single rupee again. Was this information helpful? | |||
Sep 25, 2017 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Aug 24, 2017 Capital First Customer Care's response Dear Customer, Greetings from Capital First! This is with reference to your concerns regarding your loan account. Pursuant to our conversation today, we would like to inform you that we are looking into the concerns raised by you and we would send the final response on your email id [protected]@gmail.com (email id masked for security reason). Assuring you of our best services always. Regards, Capital First Limited | |||
 2 Comments | |||
Comments
Today again i got call from same executive I was in meeting and he called me 10 time. its redecules he came to my house asking about money and said he is going to come tomorrow morning at 10 Am I was not excepting this type of service with capital first. its really like with type of collection agency you have.
Please look in to this issue asap.
Please look in to this issue asap.
Capital First Customer Care's response, Aug 28, 2017
Verified Support
Dear Customer,
Greetings from Capital First!
This is with reference to your concerns regarding your loan account.
We tried calling you on your registered mobile number 99xxxxxx06, however, could not establish successful contact with you (mobile number masked for security reason).
We would request you to write to us at [email protected] with your alternate contact number to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited
Greetings from Capital First!
This is with reference to your concerns regarding your loan account.
We tried calling you on your registered mobile number 99xxxxxx06, however, could not establish successful contact with you (mobile number masked for security reason).
We would request you to write to us at [email protected] with your alternate contact number to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited
Capital First Customer Care's response, Aug 28, 2017
Verified Support
Dear Mr. Jayesh Dubey,
At the outset, we regret the inconvenience caused to you.
This is with reference to your concerns regarding your loan account.
We would request you to write to us at [email protected] with your loan account details and contact details to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited
At the outset, we regret the inconvenience caused to you.
This is with reference to your concerns regarding your loan account.
We would request you to write to us at [email protected] with your loan account details and contact details to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited
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Greetings from Capital First!
This is with reference to your concerns regarding your loan account.
We tried calling you on your registered mobile number 99xxxxxx06, however, could not establish successful contact with you (mobile number masked for security reason).
We would request you to write to us at [email protected] with your alternate contact number to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited