[Resolved] Capital First — consumer loan emi cheated by field executive of capital first and company is asking rs 30000/- for the actual due to rs 4175/- and no ac | |||
Hi team, They cheated us as there was no resolution was given to us. Instead i'm getting calls from local office and demanding to pay the due of rs 30, 000/- or pay rs 22000/- for the actual due of rs 4175/- We got cheated by filed executive as he took amount from us as part i of collection but didn't submit to capital First nor capital first team did follow up untill we got to know on the check of my cibil and first team is asking to settle your account by paying rs 22000/- for due rs 4175/- Instead taking action or giving wavier on my actual due of rs 4175/- as executive cheated us (In the name of capital first) I got email from capital first saying i have to pay complete due or i can settle account with rs 22000/- We got cheated please help us anyone please as part of middle class citizen of india this is too unfair to demand us in wrong manner even local office executives talking unresponsive & not giving respect to us Regards Rasool Was this information helpful? | |||
Sep 8, 2017 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Aug 05, 2017 Capital First Customer Care's response Dear Mr. Rasool Hyder, Greetings from Capital First! This is with reference to your concerns regarding the loan account. Pursuant to our conversation today, we would like to inform you that we are working on your concerns and we would send the final response on your e-mail id [protected]@gmail.com (email id masked for security reasons). Assuring you of our best services always. Regards, Capital First | |||
1 Comment | |||
Comments
Hi I'm Krishna murthy customer of capital first from a long time, my card has been blocked more than 90days. I want you to resolve this issue asap . I'm looking forward to puschase another product from the card thank you . My acc no : 7761711, reg ph no : [protected]
Reply
Capital First Customer Care's response, Aug 8, 2017
Verified Support
Dear Mr. Krish Gowda, We tried contacting you on your mobile number 8xxxxxx09. However, we were unable to connect with you. We are working on your concern and we would send the final response on your e-mail id chxxxxxxxda@gmail.com (Mobile number and e-mail id masked for security reasons).