[Resolved] Capital First — Double withdrawal for emi

[Resolved] Capital First — Double withdrawal for emi

K Kiri1 from Bengaluru, Karnataka

Hi I received this message below. Please pay your overdue amount of rs 3450.00 for loan a/c 5876614 online at www.capfirst.com. you can also now pay at your nearest axis bank branch. I paid the same to them and they confirmed receipt below. Received rs. 3450 by online payment towards your (consumer durables) loan (a/c no.5876614). it will show in your account in next 3-4 working days However again they withdrew inr3050 from my hdfc bank account please note transaction below from my account. Capital first[protected][protected]-dated12/07/2016-rupees3050. I would like the same to be reversed effective immediately. Regards. Kiri Was this information helpful? No (0) Yes (0)
Aug 19, 2016 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Jul 19, 2016 Capital First Customer Care's response Dear Govind, Please post below draft to the customer. Dear Mr. Kiri, Greetings from Capital First! This is with reference to your concern regarding refund of extra EMI debited from your account. Further to our telephonic conversation, we will send you the final response on your email address [protected]@gmail.com (email id masked for security reason) Regards, Capital First Limited
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