[Resolved] Capital First — emi bouncing

R Raman sharma

from Mumbai, Maharashtra

Address:

Chakala andheri mumbai maharashtra, Mumbai City, Maharashtra

I have taken a personal loan from capital first on nivember 2017 my loan emi was going properly from jan 18 to nov 18 after that its continously bouncing even having balance in my account and my cibil is going down. I need loan no banks are giving loan due to low cibil and capital first know the reason but capital first said we do not provide topup loan, what shoould i do. I complained too many times but no resilution from ur capital first and their executives behaves like hell, poor service.
Resolve my issue capital first or i'll go for higher authorities.
Regds
Radharaman sharma
[protected]
Raman. [protected]@gmail.com

Was this information helpful?

No (0)

Yes (0)

Jun 16, 2019

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2019

Capital First Customer Care's response Dear Sir,

Thank you for writing to us.

This is with reference to your concerns regarding activation of ECS bounce reason and CIBIL towards loan account number 13643125.

We tried contacting you on your mobile number, however, we wish to inform you that we are working on your concern and we would send the final response on your email id at the earliest.

Assuring you best of our services.

Warm regards,

Snehal Poojary
Team IDFC First Bank
www.idfcfirstbank.com