[Resolved] Capital First — emi charged twice | |||||
Dear team, My name is thayalini /28.11.1988 and my loan number is (Two wheeler) loan (A/c no.[protected]. On 5th feb 2018 my first emi suppose to deduct from my sbi account but unfortunately due to low balance it got bounced. So immediately on 7th feb i made online payment via capital first portal and see below confirmation from capital first. Now again today 9th feb capital first submitted my cheque again to my bank and again they deducted inr 2300 from my account. Date (Value date) narration ref. No. Debit credit 09-feb[protected]feb-2018) to clearing Dtb capital first limited 645439 2, 300.00 When i already made payment online and my payment was already updated then why did capital first deposited cheque and charged me twice. So i want refund urgently of my extra paid amount inr 2300 from capital immediately. Please check and tell Regards Thayalini Was this information helpful? | |||||
Mar 15, 2018 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Feb 12, 2018 Capital First Customer Care's response Dear Ms. Thayalini, pursuant to our conversation today, we are working on your concern raised regarding and we would send the final response on your registered mail id.
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 2 Comments | |||||
Comments
I had taken loan from Capital First 2 yrs back and was repaid timely. Now they are charging subscription fees annually which is debited from my bank account without my consent. I think this is not correct and should be stopped by the company immediately.
Capital First Customer Care's response, Feb 14, 2018
Verified Support
Dear Customer,
Greetings from Capital First!
This is with reference to your concerns regarding your loan account.
We would request you to write to us on [email protected] with your loan account details and contact number to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited
Greetings from Capital First!
This is with reference to your concerns regarding your loan account.
We would request you to write to us on [email protected] with your loan account details and contact number to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited
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it is created by mohali honda agency to complete my loan application
please update my email address :[protected]@gmail.com / or call me on [protected]
Greetings from Capital First!
This is with reference to your concerns regarding your loan account.
We would like to inform you that we are looking into the concerns raised by you and we would send the final response on your email id rxxxxxxxxxxxx23@gmail.com ( email id masked for security reasons).
Assuring you of our best services always.
Regards,
Capital First Limited