[Resolved]  Capital First — Payment related issues

Address:Thane, Maharashtra, 400604

I akula ravi using capital first with card number 5417 41 valid from
04/16 04/19 and loan no 7214948.and i took lenovo laptop by using capital first card in reliance digital madeenaguda in hyderabad.and cleared of the entire due amount but last 3 insatllments i am unable to pay by using online, and i requested capital first for alternative mode of payment, they sent their executive for instalment collection i.e on november2016, december2016 and january 2017and amount paid to them but executive failed to pay amount to capital first.and its for their fault i have to suffer and i have all the proofs and evidences regarding payment.kindly look into matter as early as possible
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Jun 4, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
May 04, 2017
Capital First Customer Care's response
Dear Mr. Ravi,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

Pursuant to our conversation today, we are looking into the concerns raised by you and we would send the final response on your email id [protected]@gmail.com (email id masked for security reasons).

Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments 

Comments

My capital first loan account no is 5131038 i have taken a loan in Dec 2016 yet i have not received my EMI card o[censored]r company plz give me EMI Card as soon as possible Regards Ravindra Sanbahadur Sonar... Mob no [protected]
Capital First Customer Care's response, May 4, 2017
Verified Support
Dear Mr. Sonar,
Greetings from Capital First!
This is with reference to your concerns regarding your Easy Buy Card (EBC).
Pursuant to our conversation today, we are looking into the concerns raised by you and we would send the final response on your email id sxxxxxxxxxxxx16@gmail.com (email id masked for security reasons).
Assuring you of our best services always.
Regards,
Capital First Limited
My lone account no 10272321 today i recived the massge ur emi bounce but emi alredy dedect on my account on 5/6/17 but in 7/6/17 recived a massage ur emi bounce i am very shock please resolve.
Capital First Customer Care's response, Jun 8, 2017
Verified Support
Dear Mr. Vicky Singh Juneja,
Greetings from Capital First!
This is with reference to your concerns regarding your loan account.
Pursuant to our conversation today, we would request you to write to us on [email protected] with your bank account statement to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited
No payment credit in my account ur side double emi credit on my account
Hi

My self Raghupathi P and I could not pay the EMI on[protected] because i was in out of station and today i need to make the payment.

How it will help me to pay the EMI and what will be the charges for my EMI failed.

If i pay the EMI by Capital First App when it will reflect to my account.

Appreciate for your quick and positive response.
Capital First Customer Care's response, May 3, 2018
Verified Support
Dear Mr. Raghupathi,


Greetings from Capital First!


This is with reference to your concerns regarding your loan account.


We would request you to write to us at [email protected] with your loan account details and contact number to assist you further.


Assuring you of our best services always.


Regards,
Capital First Limited
how to find my loan account number i dont know
Capital First Customer Care's response, May 15, 2018
Verified Support
Dear Mr. Harsh Patel,



Greetings from Capital First!



This is with reference to your concerns regarding the loan account.



We would request you to write to us at [email protected] with your contact number or alternatively contact our customer care helpline on 1860-500-9900 for further assistance.



Assuring you of our best services always.



Regards,
Capital First Limited

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