[Resolved] Capital First — refund not received of rs.1688/-, charges me late fees of rs.300/- & bounce charges of rs.800/-

mali.gopal.d

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400093
Website:	www.capitalfirst.com

Dear Sir,
Due to Fraud Sale of Loan no.13946125 Dated 01/01/2018 of Capital First Limited against Health Insurance Policy of Future Generali (Policy No.H0235784) Finance by Capital First Limited. I have not accepted any policy documents & Canceled this Health insurance policy by following complaints to IRDA. But till date Capital First was not refunded of First EMI Rs.1688/- was debited from my SBI account dated 05/02/2018. I am following up for last 3 months for cancellation of my loan & health insurance policy but there was not getting proper satisfaction from Capital First & also harrassed last 3 months. Sir, please solve my problem.

Regards,
Gopal Mali

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Apr 3, 2018

Complaint marked as Resolved

Email Id of Capital First Limited is: [email protected], [email protected] Mob: 7841098488, Tel:022-38020177

Capital First customer support has been notified about the posted complaint.

Apr 03, 2018

Updated by mali.gopal.d Capital First was not refund me of First EMI of Rs.1688/- was debited from my SBI account. My Loan no. is 13946125 & also charges me late fees of rs.300/- & bounce charges of rs.800/- against Future Generali Health Insurance Policy No.H0235784 & also Cancelled my Health Insurance Policy of Future Generali (Policy No.H0235784) dated 01.01.2018

Verified Support

Apr 03, 2018

Capital First Customer Care's response Dear Mr. Gopal Mali, we tried contacting you on your mobile number 98xxxxxxx48. (mobile number masked for security reasons) However, we were unable to connect with you. We request you to write to us at social.[protected]@capitalfirst.com to address your concerns.

Apr 11, 2018

Updated by mali.gopal.d Dear Sir,
Till Date, I have not received any refund from Capital First. Only received a phone call for repayment of EMI & other charges. I have also email mail to Nodal officer of Capital First Limited for the refund of EMI debited from my account & resolve my loan cancellation request. please do the earlier.
Thanking you,
Gopal Mali

Apr 21, 2018

Updated by mali.gopal.d REMINDER

Dear Sir,
Till Date, I have not received any refund from Capital First. Only received a phone call for repayment of EMI & other charges. I have also email mail to Nodal officer of Capital First Limited for the refund of EMI debited from my account & resolve my loan cancellation request. please do the earlier.
Thanking you,
Gopal Mali

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Comments

Mohitkumarnaveen

from Gurgaon, Haryana

Noc not come on my home after loan clear

Capital First Customer Care's response, Apr 4, 2018

Verified Support

Dear Mr. Mohitkumarnaveen, we are concerned about your query. We request you to write to us at [email protected] with your contact number to address your concern.