[Resolved] Capital First — Wrong emails | |||||
I am getting unsolicited emails from capitalfirst. I have replied saying that the mails are coming to wrong person and i am not the intended recipient. However, this nuisance still continues. Got a mail on jun 5 addressed to taranjeet kaur for some kind of loan. I replied immediately saying that this was addressed to wrong person. This was sent from email [protected]@capfirst.com. Got another mail on jun 12, this time addressed to virendra bhagat for some loan eligibility. I replied immediately to the mail saying that this was addressed to wrong person. However, on jun 24 i again got an email addressed to virendra bhagat again. Both these mails are sent from email address [protected]@capfirst.com. This is harassment. Can capital first not confirm their customer's email addresses before sending out such mails. Was this information helpful? | |||||
Jul 29, 2017 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Jun 28, 2017 Capital First Customer Care's response Dear Mr. Ajit Vaze, At the outset, we regret for inconvenience caused to you. This is with reference to your concerns regarding email alerts. We would request you to write to us on social.[protected]@capitalfirst.com with the copy of email alerts to assist you further. Assuring you of our best services always. Regards, Capital First Limited | |||||
 2 Comments | |||||
Comments
I purchased a product through ur card last august. It was told that card will be delivered within 4 months but its not yet delivered. Plz do it quickly
Reply
I HAVE NOT TAKEN THIS LOAN THEY WHY ITS SHOWING .
Account terms Account description Account details
Account Number 1124582 Date Reported[protected] Credit Limit Amt -
Date Opened[protected] Loan Type CONSUMER
LOAN EMI -
Date Closed - Account Status - Repayment Tenure 6
Ownership Joint Sanctioned Amt 27, 000 Total Write-off Amt 20, 500
Rate of Interest Current Balance 20, 500 Principal Write-off -
Value of Collateral Amount Overdue 4, 500 Settlement Amt -
Type of Collateral Last Payment Date[protected]
Account terms Account description Account details
Account Number 1124582 Date Reported[protected] Credit Limit Amt -
Date Opened[protected] Loan Type CONSUMER
LOAN EMI -
Date Closed - Account Status - Repayment Tenure 6
Ownership Joint Sanctioned Amt 27, 000 Total Write-off Amt 20, 500
Rate of Interest Current Balance 20, 500 Principal Write-off -
Value of Collateral Amount Overdue 4, 500 Settlement Amt -
Type of Collateral Last Payment Date[protected]
Capital First Customer Care's response, Aug 28, 2017
Verified Support
Dear Mr. Binil Kumar,
At the outset, we regret the inconvenience caused to you.
This is with reference to your concerns regarding CIBIL and the loan.
We would request you to write to us at [email protected] with your contact details, CIBIL report and your PAN card copy and address proof to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited
At the outset, we regret the inconvenience caused to you.
This is with reference to your concerns regarding CIBIL and the loan.
We would request you to write to us at [email protected] with your contact details, CIBIL report and your PAN card copy and address proof to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited
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