[Resolved] Capital First — wrong entry of loan in my cibil
Idfc first bank/capital first recently merged - had shown consumer loan 5673537, amounting rs. 37, 334.00 -09/04/2016, and shown in cibil on 28/02/2019. This loan was never taken by me.
My pan number ayeps2437h along with voter card and adhar card is attached herein for reference.
Request to verify my documents and remove the same from my cibil. I had approached the bank too but their behaviour are not acceptable and the customer care number is least interested to take my call.
Complaint marked as Resolved Jun 14, 2019
[May 08, 2019] Capital First customer support has been notified about the posted complaint.
Verified SupportCapital First Customer Care's response May 10, 2019 Dear Sir,
Thank you for writing to us.
This is with reference to your concerns regarding CIBIL.
We wish to inform you that the documents are missing in your post, we request you to resend the scan copy of PAN, Aadhar card and CIBIL Report with new control number for further assistance on this matter.
Assuring you of our best services always.
Team IDFC First Bank
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