[Resolved] Apra Auto - Mahipalpur - Maruti Suzuki — Car RC | |||
Dear sir, I would like to mark one complaint against one south delhi Maruti Suzuki dealer - Apra Auto Mahipalpur. Sir I bought my car Maruti Suzuki - WanganR LXI - DL 9C 9218 on 23rd July 2012. I got a call from them after one month of purchase to o pickup my Registration Certificate. When I went there to pick up my RC they refused to give it to me, they said there is some pending amount they I need to clear, I checked my a/c and said there is no pending amount and all the payments are clear. I requested them to check their a/c again, they said they will get pack to me. I didnt get any call / response from them for one month so I made another visit and they refused to give it to me. Now I have made more then 10 calls and made 3 visits. There is big communication gap and negligence about my RC because of that I'm facing problem. Now they are not giving my RC after 6 months of purchase. I can not drive my car without RC. Please look into this serious matter and solve my problem. Highly thankful Regards Piyush Pandey 144/7 Rajpur Khurd extn New Delhi - 110068 [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Mr. Pavan, Branch Manager of Competent at Lajpat Nagar, handling line[protected] given on the website has dealt with my query for RITZ automatic test drive in a very negligent and unprofessional manner, despite of my three calls the test drive has not happened and he is now refusing to acknowledge my patience and wait for the test drive and now refuses to deal with me,
why do these people answer potential clients calls if they are not trained and interested in dealing with i
why don't they keep to their promise and learn to deal in a professional way
these people only make the business look bigger than the client and ignore small commitments and details made by them
I would like MARUTI to know they are losing a potential client due to him and if some one more professional can deal with my query
JyotI Kamaal
[protected]
EAST OF KAILASH
why do these people answer potential clients calls if they are not trained and interested in dealing with i
why don't they keep to their promise and learn to deal in a professional way
these people only make the business look bigger than the client and ignore small commitments and details made by them
I would like MARUTI to know they are losing a potential client due to him and if some one more professional can deal with my query
JyotI Kamaal
[protected]
EAST OF KAILASH
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+91 11 4678 1000 [New Delhi]
+91 22 2659 0478 [Mumbai]
+91 48 4408 8400 [Cochin]
1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
A-STAR- MARUTI — RC PENDING -- 2 YRS
BOUGHT A-STAR IN DEC 2010 FROM STAN AUTOS OPP DPS, NH-1, JALANDHAR, SINCE THEN RC IS PENDING --- A VERY GOOD JOB OF MARUTI COMPANY FOR GETTING THIS NOT DONE TILL TODAY, NO ONE CARES !!! AFTER CALLING, VISITING AND MEETINGS WITH STAFF --- ALL IS A WASTE---ONLY ONE GOAL OF THE MARUTI --- SALE THE PRODUCT -- TO HELL WITH THE CUSTOMER !!!IF THIS ESTEEM COMPANY CAN'T DO THE PAPER WORK THEN WHY THEY SALE THE PRODUCT ???
IF ANY ONE INTERESTED TO PURCHASE CAR FROM MARUTI THINK 100 TIMES YOU MAY ALSO FACE THIS PROBLEM ! ! !
GET THE PAPER WORK DONE BEFORE TAKING DELIVERY OF VEHICLE.
EVEN STAFF MEMBERS KNOWS ALL THIS WHY WE NEED TO CALL THEM ALWAYS FOR THE SAID PURPOSE, WE ARE NOT SATISFIED FOR THE SERVICES THEY PROVIDE AFTER SALE-- (FOR THE DOCUMENTS).
REST IS OK OF STAN AUTOS ! !
MAY GOD GIVE THEM STRENGTH TO DEAL WITH CUSTOMER'S PROBLEMS AND GIVE THEM AND US A PEACE OF MIND.
ASHWANI SHARMA
JALANDHAR