Carzonrent — Missed flight due to unavailability of vehicle

Address:	560068
Website:	www.easycabs.com

I pre-booked my car thru easycabs on 23rd evening since i had flight on 24th july, early morning at 5:20 am (Indigo 6e-456). I got the confirmation of the booking a[protected] at 6:47 pm on 23rd july 2016.

I has specifically asked that the driver to reach at 2:50 am to reach on time. The details of the driver was not received by me and hence i was unable to trace the driver.

Upon calling the call center another vehicle was booked ka-04 d 1398 driver no. [protected] and the vehicle arrived at 4:10 am. The flight was subsequently missed and had to reschedule the flight for which i paid 3700/-

I would like to claim the entire amount from the company carzonrent since it has failed to arrive on time as well share any details of the driver.

I paid the driver 1200/- without a valid bill and he handed me a blank copy of the bill. I think stern action needs to be initiated against the company for such unethical practices.

Looking forward for the revert.

I can share the details if required.

Regards.,

Uday bhavsar
[protected]
Email id : [protected]@rediffmail.com