Cashbackkart — received damaged and wrong item | |||
Hello sir, i have ordered philips power bank 50000 mah along with jogger bluetooth headset from cashbackkart.com vide order no. Dhcbk 61189318, i have received parcel on 26/07/2018 via ecomexpress tracking id[protected]. But unfortunately i received sony power bank 32000 mah along with damage/crack jogger bluetooth headset instead of ordered product. I am trying to lodge complaint on [protected] / 18 as mentioned in their website. But it didnot connect till now. I have sent email to [protected]@cashbackkart.com, i received reply to take action within 24 hours, but after 24 hours there is not any action taken by cashbackkart. Was this information helpful? | |||
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 4 Comments | |||
Comments
I had ordered a bose Bluetooth speaker from cashbackkart site but they sent me a fake product and now we cant even contact them the product quality is very low they are just making the customers fool by sending a fake products
Dear Sir/Mam,
Greetings from Ecom Express
We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
Team Ecom Express
Greetings from Ecom Express
We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.
Regards,
Team Ecom Express
Greetings From Ecom Express
We regret for the inconvenience caused regards, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] for further assistance.
Regards,
Ecom Express Team
Greetings from Ecom Express
We regret for the inconvenience caused to you. Request you to kindly contact your shopping portal to arrange the reverse pick up.
Regards,
Ecom Express Team