Central Bank Of India — sub: charges of post dated cheques levied to my account | |||
Dear sir, I the undersign would like to state that i have a saving a/c with your versova branch bearing no: [protected], i would like to inform you that i had given post dated cheques to gupta travel agency bearing Cheque no.359501 for the month of may 2018, Cheque no.359502 for the month of june 2018, Cheque no.359506 for the month of july 2018, Cheque no.359504 for the month of august 2018 Cheque no.359505 for the month of september 2018 The party has erroneously deposited all the post dated cheques and all have returned except 359501 of may 2018, as they were post dated cheques. I had received sms on 16/05/2018 morning informing about the same morning, i subsequently met mr. Ravi at versova branch and explained that its wrong and my account and cibil should not be effected due to this as the sms stated please contact home branch and inform incase of any discrepancy, inspite of visiting and informing the branch to stop the cheque to be presented, my account has been hit by these cheques and the debit is levied with gst charge, i fail to understand that if the depositing bank has made a blunder why didn’t my bank noticed that and returned without hitting it in my bank, i have clearly ask the bank authorized person to check the face of the cheque and return to the bank of the party rather than hitting it in may bank. Sir, understand that not only i am losing on my balance also my minimum balance in hitting low and my return cheques track record will hit my cibil rating very badly, i want you to take a look in this and resolve the issues as well, also inform the cibil authority about the mistake made by you. This letter supersedes all previous letters issued in this regard. Awaiting an earliest revert on the same Thanking you, Regards, Mukhtar n khan [protected]/[protected] Was this information helpful? | |||
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Central Bank Of India customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
I want to pay online through paytm bu using cbi debit card, i tried more then 10 times for payment by using 2 different accouts but not able to make payment, everytime it shows a status payment failed, please resolve the issue as far as possible.
Reply
Sir/madam, Kissan credit card k liye main bank gayi basrehar branch dist- etawah m or vahan manager sir mujhe months bol rahe the ki ho jayega 15 days bad ana jab 15 days bad gaye to 10days bad fir bole ab AFO nhi hain.. mujhe jaroorat hai kcc ka par mera koi sunvai nhi kar raha hai m bar bar chakkar laga rahi hu koi sunne ko taiyar nhi hai..
Dear sir,
On 20/06/2017, I placed an order with M/s Shopclues for a digital kitchen scale.But I received the message that the transaction has been failed. yet my card account was debited with Rs.439/- which is the cost of the said device. As such things are common in online payment for the purchases, I kept quiet., thinking that the debited amount will be automatically come back to my card account.( as happened before) Again after few minutes I placed order for the same device. It resulted in success and created transaction Number. But after few minutes, again one more successful transaction appeared on the screen with different transaction number. i.e. a duplicate order. & debit of Rs.439/- twice . Immediately quoting the 2nd tr number I asked the Merchant for the cancellation & took refund. The merchant (M/s Shopclues) promptly reversed the entry to my card account.( on 20/06/2017) After receiving the device I noticed some defect, returned the same and got refund.( credited on 28/06/2017) For all these I received SMS from the card dept.stating that they made three debits & have received refund(twice) . But. after receiving the statement of July, 2017, I noticed that the amount of Rs.439/- debited during failed transaction was not reversed. Not only that, It was paid to M/s Citrus pay shopclues which I have not asked for. .Immediately I informed the same to the card dept through Email. In return I received a claim form through Email calling for the particulars. After submitting the same, I received a reply that Rs.439/- has been reversed. Please refer the statement dated 20/07/2017 wherin there are three debits and two credits of Rs.439/- as such the amount paid to M/s Citrus pay shopclues remained without reversal. In fact in this purchase transaction, at the end of the day, I did not have that digital scale in my possession but only the loss of Rs.439-.
Every time when I raised the matter, with the card dept they sent claim letter and kept quiet. I request the card department authorities to apply their mind and solve the matter.immediately
My card Number is: [protected]
Thanking you,
Mr. Harishchandra.K. 14/06/2018
On 20/06/2017, I placed an order with M/s Shopclues for a digital kitchen scale.But I received the message that the transaction has been failed. yet my card account was debited with Rs.439/- which is the cost of the said device. As such things are common in online payment for the purchases, I kept quiet., thinking that the debited amount will be automatically come back to my card account.( as happened before) Again after few minutes I placed order for the same device. It resulted in success and created transaction Number. But after few minutes, again one more successful transaction appeared on the screen with different transaction number. i.e. a duplicate order. & debit of Rs.439/- twice . Immediately quoting the 2nd tr number I asked the Merchant for the cancellation & took refund. The merchant (M/s Shopclues) promptly reversed the entry to my card account.( on 20/06/2017) After receiving the device I noticed some defect, returned the same and got refund.( credited on 28/06/2017) For all these I received SMS from the card dept.stating that they made three debits & have received refund(twice) . But. after receiving the statement of July, 2017, I noticed that the amount of Rs.439/- debited during failed transaction was not reversed. Not only that, It was paid to M/s Citrus pay shopclues which I have not asked for. .Immediately I informed the same to the card dept through Email. In return I received a claim form through Email calling for the particulars. After submitting the same, I received a reply that Rs.439/- has been reversed. Please refer the statement dated 20/07/2017 wherin there are three debits and two credits of Rs.439/- as such the amount paid to M/s Citrus pay shopclues remained without reversal. In fact in this purchase transaction, at the end of the day, I did not have that digital scale in my possession but only the loss of Rs.439-.
Every time when I raised the matter, with the card dept they sent claim letter and kept quiet. I request the card department authorities to apply their mind and solve the matter.immediately
My card Number is: [protected]
Thanking you,
Mr. Harishchandra.K. 14/06/2018
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