Chevrolet India — Car theft due to malfunctioning of immobilizer

Address:

Indore, Madhya Pradesh, 452010

Hello team customer service,
Chevrolet india;

This refers to the mentioned subject myself abhishek sharma;resident of indore-vijaynagar-sch no-54, gg8, shanti appt-103;i was a proud customer of a stunning & sleek silver sb in colour beat lt tcdi-"what a machine"" i was fully satisfied with services of m/s supercars indore and itself cheverlote brand, which i get lost today around 7:am from the front of my above mentioned apartment.

Being an auto mobile professional i am also into customer service for last 12 years in auto mobiles had an exposure with leading brands of car industry tatas, mahindr's and ashokleyland lcv. I am currently associated with m/s escorts tractors as an sr. Area service manager and handling indore terriotory. I always have an extensive touring plan to get into technical issues and most of the time i travelled with my ""beloved darling car"".

I am enclosing the registered police complaint copy and some screen shots of your recommendations which i always strictly followed;i have total run my car 36 k kms in 16 months with hassle free operations.

Suddenly today morning is the darkest ever day of my life as i lost my most lovingly car which i parked at same place in yesterday night caused failure of cars immobilizing system. I lost my hard earned money because of a silly failure of immobilizing system.

As the ppt of owner manual guide is enclosed for your ready reference where you quote ""lock the vehicle than take the key with you""

I strictly followed both are the keys still is in shelve. Global leaders manufactured such a malfunctioned immbolblizing system? What is the security assurance. I coudlnt reply my 2.5 years sons throwing question when he asked ""when his kaka will come"".

Sir as car is in under warranty and the theft is caused the consequences of the failure of car's security system, does gm manufactured such a poor and malfunctioned immobilizing car security system which can open any roadside rogue or theft, than it is matter of concern;as its has been brached all the saftey instructions and trust on saftey and security systems provided into the car.

Sir i am a lower middle class personal and couldnt bear the losses imposing on my shoulder due to sudden theft of my car caused failure of your cars security system.

Yours being humbly requested to consider the concern under warranty as car is enttled for warranty as just covered the ownership of 16 months and 36 k kms coverage till yesterday nigh you can also have check from m/s super cars service history details that i had just serviced with repeat braking concern and revisit the workshop on 21st and given a trial to service advisor assured me its a wheel balancing issue.

You can also investigate the pattern of operation of car as i get availed no claim bonus in my last insurance policy means i even get touched my car henceforth assured and double assured for any adulterated or mi-soperation in it.

Sir being a car service industry personal its being concluded that its a chronic concern as i also come to know the number of theft cases get also increased at your channel partner m/s super car also indicates the ease to cracked your security system/imobblizing system provided by you as manufacturer.

I am into deep losses due to it and couldnt manage for further 3 months to get settled down the losses from insurance as its a total responsibility of chevrolet being a manufacture.

Humbly requested to consider my request and compensate the losses happened due to immobilizer system failure under warranty i lost my 6 laces asset which i couldn't bear as well as do not let it.

Awaited for your responsible intervention on my raised outstanding chronic matter. Looking forward for your support.

Yours sincerely
Abhishek sharma
[protected]
Inore, mp.
India


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