[Resolved]  Chupchaplelo — Return

Address: Gurgaon, Haryana, 122001
Website: www.chupchaplelo.com

I received a leather jacket today which I ordered three days before and I want to return my jacket. They are not receiving my call and they are not replying to my mail. I want to return the jacket because the quality of the jacket is not up to the mark and the image shown on the Internet was different and the product is different and mainly the sleeve of my jacket is small order no. OID72032 Mobile.[protected]
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Complaint marked as Resolved 
Chupchaplelo customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2016
Chupchaplelo Customer Care's response
Dear customer Please go through Our return policy and raise a return request.
 
4 Comments

Comments

I had ordered a Air blue orange casual wear shoes and I received a orange yellow black casual wear shoes. I want to return my order. My order OID71928 and my contact number [protected]
Delivery was fast and i wasn't expecting a great product. but at least to some level. I wrote this mail after receiving the product.

Hello,
I received the Men's Full Sleeve Leather Jacket on 04th-Jan. But After Trying the product It was not of my size. Generally Any Jacket of L and XL fits. But this XL is too small. Then there is stitching issue i am not expecting a genuine leather experience with this price. But still open stitches is not acceptable.

All Images are attached.

If possible return it and exchange it with XXL size. or if you can refund the amount. It will be very helpful.

My Address:

Bikash Mohanty
No: 1098/1, 4th Floor, Shammanna Complex, Sishu Graha School Main Road, New Thippsandra Bengaluru, Karnataka, 560075 India T: [protected],

To which there reply came today.

Dear customer

As per your order our vender ship you your product so that we are unable to consider your return request.

Thats a Pathetic Response from even a new eCommerce site. As I am my self a Digital Marketing Manager I will make sure It will became viral.

I purchase adidas mens lower & socks combo.
Size XL but size is very small plz return this product.
Shekhar pandey
Order no OlD 117709
Mobile no [protected]

Dear sir I want to replace my lather jacket because that product can't match with my Booked product so plz you return my money back my mobile number is [protected]

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