[Resolved] Cinepolis India — 3 weeks completed, money not refunded back | |||||
On 18th Jan'2018, I tried booking ticket for movie "GANG" through CINEPOLIS website. Money debited but ticket not issued. I waited for 3 weeks(mentioned in cinepolis website), it been more than 3 weeks, my money not credited to my account. Bank Reference No:[protected] Mobile No: [protected] I tried booking for Date: 21-Jan-2018 Location: Hyderabad, Cinepolis Manjeera Mall, Kukatpally, Hyderabad. Any details you required, I can provide. Try to issue my money back as soon as possible Was this information helpful? | |||||
Mar 14, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Feb 11, 2018 Cinepolis India Customer Care's response Hi Jaya Prakash, We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon. Regards Team Cinépolis | |||||
 2 Comments | |||||
Comments
Cinrpolis VIP Magarpata Pune Screen3 D1 and D2 seats recliner not working 9.55pm show 10Feb2018. Duty manager arrogant and misbehaved with me.
Alternate seats not provided. Very unruly staff behaviour.
Alternate seats not provided. Very unruly staff behaviour.
Cinepolis India Customer Care's response, Feb 21, 2018
Verified Support
Dear Debasis Bandyopadhyay,
Sorry for the inconvenience. Kindly share your contact number and Email ID at support@cinepolis.com with your ticket number (20912) in the subject line so that our team can assist you.
Regards
Team Cinépolis
Sorry for the inconvenience. Kindly share your contact number and Email ID at support@cinepolis.com with your ticket number (20912) in the subject line so that our team can assist you.
Regards
Team Cinépolis
Cinepolis India Customer Care's response, Mar 1, 2018
Verified Support
Dear Debasis Bandyopadhyay,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards
Team Cinépolis.
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards
Team Cinépolis.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1268
Pending
120
Resolved
658
+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
View all Cinepolis India contact information
Shabbir Shama [protected]
At present at fun republic cinnepolis mumbai.
Sorry for the inconvenience. Kindly share your Email ID at support@cinepolis.com with your ticket number (20910) in the subject line so that our team can assist you.
Regards
Team Cinépolis
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards
Team Cinépolis.