[Resolved]  Cinepolis India — Amount Deducted but tickets showed failure

I booked 2 tickets through Cinepolis App. The amount was deducted through upi but the tickets showed failure. When talked to the branch manager about this, he casually said to just email and he can't do anything about it. So i emailed them. It's been almost a week and I have still not received my money back.
Details:
Cinepolis Pacific Mall, NSP, Delhi
Cc avenue reference #[protected]
Order# Cinepolis[protected]
Amount: ₹430.79
Date of transaction: 5 June, 2025