[Resolved] Cinepolis India — amount deducted from my credit card, did not refund | |||
Hi team, I was trying to book movie ticket of "102 not out" on 05/05/2018 from my standard chartered card and transaction got declined. When i checked the transactions of my card, an amount of rs220 is showing deducted and didn't refund to bank as of yet. I contacted to bank and they said to lodge a complaint. Transaction id is - [protected] Please help in refund the amount into the card. Was this information helpful? | |||
Jul 1, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support May 23, 2018 Cinepolis India Customer Care's response Dear Customer (@[protected]@sh), Sorry for the inconvenience. Kindly share your contact number and Email ID along with Cinema address at [protected]@cinepolis.com with your ticket number (29653) in the subject line so that our team can assist you. Regards Team Cinépolis Verified Support May 26, 2018 Cinepolis India Customer Care's response Dear Customer (@[protected]@sh), Thank you for sharing the requisite details. As we are unable to view your contact number, kindly share the same at [protected]@cinepolis.com with your ticket number (29653) in the subject line so that our team can assist you. Regards, Team Cinépolis Verified Support May 31, 2018 Cinepolis India Customer Care's response Dear Customer (@[protected]@sh), We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards Team Cinépolis. | |||
Add a Comment | |||
55%
Complaints
1268
Pending
120
Resolved
658
+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
View all Cinepolis India contact information
Post your Comment