[Resolved]  Cinepolis India — amount deducted no tickets

Address:Bangalore, Karnataka, 560043
Website:Cinepolis

Hi. The amount of 400rs has been deducted from internet banking of kotak mahindra and the ticket is not issued. And these is no invoice. I'm unable to find any valid contact numbers of cinepolis.

Reference id: pg-[protected]
Name: shailesh babu
Contact number: [protected]
Mode: kotak mahindra internet banking from cinepolis app
Movie: greta govindam.
Movie date: 16th august
Time: 10.00 am
Location: bangalore cinepolis orion east

Request you to resolve this asap
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Sep 30, 2018
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2018
Cinepolis India Customer Care's response
Dear Shailesh (Shaileshc4s),

Thanks for reaching out to us. Could you please confirm if you have received a ticket confirmation email from [protected]@Cinepolis.com on your registered email ID? Please check your spam folder as well.

Regards,
Team Cinépolis
Verified Support
Aug 24, 2018
Cinepolis India Customer Care's response
Dear Shailesh (Shaileshc4s),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.
Complaint comments 

Comments

Ticket booked but not confirm from your side like not received any receipt for details which seat no.
and debited amount from my sbi bank

Name : Avinash kohli
mob.[protected]
ticket booking date : 11.08.18
show time : 12.08.18 sunday 11.45 am

pls confirm me my ticket booked or not where is my money
Cinepolis India Customer Care's response, Sep 10, 2018
Verified Support
Dear Avinash,

Sorry for the inconvenience. Kindly share your Email ID and Cinema location at support@cinepolis.com with your ticket number (44156) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Cinepolis India Customer Care's response, Sep 19, 2018
Verified Support
Dear Avinash,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.

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