[Resolved] Cinepolis India — cctv inside the cinepolis theatre in patna

asdfg;lkjh

from Pune, Maharashtra

Oct 13, 2019

Address: Cinepolis, Patna (P & M mall), Patna, Bihar, 800013

Dear sir/madam,

There was an intermittent blink of light in the cinepolis theatre in patna.

Do you have cameras installed in the theatre?

And if the cameras are installed inside the theatre, then why is the sign 'you are under cctv surveillance' not written at the entry of hall?

It should also be informed earlier at the beginning of the movie. And what about individuals privacy?

Please let me know what exactly was the blinking light.

If cameras installed inside the cinema hall, it should be openly known to the people.

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Nov 13, 2019

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2019

Cinepolis India Customer Care's response Dear Customer (asdfg;lkjh),

Thank you for reaching out to us. We would like to inform you that we do not have CCTV cameras installed inside the theatre.

Regards,
Team Cinépolis

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Comments

Pavì

from Mumbai, Maharashtra

Oct 14, 2019

Dear Sir/Madam,
We went at 8pm show to watch War Movie with family seat no M1To M7 gokul road hubli.
So kindly do the needfull.
Praveen Tiwari .
[protected]

Cinepolis India Customer Care's response, Oct 16, 2019

Verified Support

Dear Praveen,

Please elaborate on your concern, along with your Email ID at [email protected] with your ticket number (89919) in the subject line so that our team can assist you in a better way.

Regards,
Team Cinépolis

Cinepolis India Customer Care's response, Oct 24, 2019

Verified Support

Dear Praveen,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis