[Resolved]  Cinepolis India — deducted rs 940 from my account

Address:560011

Dear sir

When i was booking the tickets for hitchki in eta binnypet my account got debited are 940 rupees and there was no booking message received we require the respectable company to resolve this issue otherwise i will loose my money for no mistake of mine

Kindly look into the matter and refund the money my contact number [protected] mail [protected]@gmail.com

Thanks

Parrtha
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May 16, 2018
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2018
Cinepolis India Customer Care's response
Dea Prakash Sarathy,

We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon.

Regards
Team Cinépolis
Complaint comments 

Comments

Dear All,

I have done movie ticket booking on[protected] of Rs.645 . I have used paytm walllet for the same. Where in my money debited and ticket has not been booked. As per paytm team transaction has happened sucessfully. So they are not helping me.

As I have booked thru Cinepolis site, money is with you. Kindly refund my amount.

Email ID- [protected]@gmail.com

Regards
Lopa
Cinepolis India Customer Care's response, Apr 16, 2018
Verified Support
Dear Lopamudra Jenamani,

Sorry for the inconvenience. Kindly share your contact number and Cinema address at support@cinepolis.com with your ticket number (25382) in the subject line so that our team can assist you.

Regards
Team Cinépolis
Cinepolis India Customer Care's response, Apr 25, 2018
Verified Support
Dear Lopamudra Jenamani,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.

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