[Resolved] Cinepolis India — did not get 50% discount which was displayed

 
1 Review
 Vivek Sarpal on Dec 31, 2017
31/12/17 - on the counter of celecbration mall, cenipolise amritsar - a promo of 50% cash back (By yes bank and cinepolise) on using the yes bank cards for movie tickets were displayed.. So i used my yes bank debit card for 2 times, but did not get any cash back. Mid no. [protected] invoice no. 002444 rs. 380 (No cash back)
2nd entry - invoice no. 002445. No cash back.

Cinepolis every time take my cell no. But does not add purchase points in my account.
I think i have not got points for more then 25 tickets of full rate in last couple of months.
Please check.. Vivek [protected].

did not get 50% discount which was displayed
Complaint marked as Resolved Feb 25, 2018

Complaint Status


[Dec 31, 2017] Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Cinepolis India Customer Care's response, Jan 03, 2018
Hi Vivek Sarpal,

Sorry for the inconvenience. Kindly share your Email ID at support@cinepolis.com with your ticket number (17902) in the subject line so that our team can assist you.

Regards
Team Cinépolis
Verified Support
Cinepolis India Customer Care's response, Jan 11, 2018
Hi Vivek Sarpal,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.
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    Cinepolis India - did not get 50% discount which was displayed